Italian-speaking Digital Trust and Safety Analyst (m/f/d)

TELUS International; Duisburg; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading technology and customer service firm in Duisburg is seeking an Italian-speaking Digital Trust and Safety Analyst to provide back-office support and ensure quality standards. The ideal candidate will be fluent in Italian and have strong English skills. This role offers an attractive salary of 15.38 Euro per hour, fully paid training, and opportunities for advancement within a vibrant multicultural environment.

Leistungen

Attractive salary

Fully paid training period

Canteen and fitness center

Fun lounge areas

Flexible schedule

Employee referral bonus programs

Qualifikationen

• Fluent in Italian (written and spoken) and at least B2 level in English.
• Valid work permit for Germany or EU citizenship.
• Availability for up to 4 weeks of full-time training.

Aufgaben

• Back-office support.
• Provide online support for specific cases.
• Maintain quality standards.

Kenntnisse

Fluent in Italian (written and spoken)

B2 level in English

Affinity with back-office services

Reliable, efficient, and goal-oriented

Jobbeschreibung

Italian-speaking Digital Trust and Safety Analyst (m/f/d), Duisburg

Client: TELUS International

Location: Duisburg, Germany

Job Category: Other

EU work permit required: Yes

Job Reference: ea40e9596f50

Job Views: 2

Posted: 24.08.2025

Expiry Date: 08.10.2025

Job Description:

Are you looking to develop your career and take on larger responsibilities in an exciting environment and a dynamically growing company? Then join our team to help us ensure excellent service standards and make a difference in the world!

What we offer:

• Attractive salary: 15.38 Euro per hour and fully paid training period
• Great office at the city center of Essen with canteen and fitness center
• Fun Floor with Nintendo Switch, table tennis, and more
• Leisure areas and activities like yoga or guided meditation
• Benefits including regular fruit deliveries and free drinks
• Work in a dynamic, multicultural team with flat hierarchies
• Opportunities for advancement in our international company
• Employee referral bonus programs
• Diverse responsibilities and schedule flexibility

Overview of tasks:

• Back-office support
• Provide online support for specific cases
• Maintain quality standards

We are looking for:

• Fluent in Italian (written and spoken) and at least B2 level in English
• Valid work permit for Germany or EU citizenship
• Availability for up to 4 weeks of full-time training
• Affinity with back-office services
• Reliable, efficient, and goal-oriented work approach

Join our team and apply now! Our recruiting team is happy to answer your questions. We offer virtual interviews for all applicants.

About us: Since 1998, we have been passionate about excellent customer service. Now part of TELUS Digital, over 75,000 team members support customers in more than 50 languages for international partners.

EEO Statement

At TELUS Digital, we promote diversity and inclusion. Employment decisions are based on qualifications and performance, without discrimination.