IT Support Specialist 2nd Level - Security (m/f/d)

Deeploi; München; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A rapidly growing IT security firm in Germany is seeking a dedicated System Administrator to be the main security escalation point and support for complex security issues. Ideal candidates will have completed IT apprenticeships, understanding of security in Windows and cloud environments, and experience with MDM systems. You will join a talented team in Munich and Berlin, providing vital support across various platforms. This role includes an attractive compensation package and numerous benefits to promote work-life balance.

Leistungen

Attractive compensation package

Virtual share package (VSOP)

Public transportation ticket or Urban Sports Club

Corporate Benefits

Qualifikationen

• Hands-on experience with security policies, application control, and conditional access.
• Exposure to SOC, EDR/XDR, IAM, ISO 27001, or BSI Grundschutz is a bonus.
• Commitment to a security-first mindset.

Aufgaben

• Serve as the main security escalation point for customers.
• Troubleshoot complex security-related issues.
• Run security audits and guide on compliance checks.

Kenntnisse

Customer-focused

Proactive approach

Hands-on experience with MDM systems

Strong understanding of securing Windows environments

Fluent in English (C1)

Ausbildung

Completed IT apprenticeship or equivalent experience

Tools

Microsoft 365

Google Workspace

Jobbeschreibung

Your mission

• Be the main security escalation point for our customers and our 1st-level support team.
• Troubleshoot and resolve complex security-related issues, especially around ML-based security solutions.
• Provide solution-oriented support for cloud environments (e.g., Microsoft 365, Google Workspace).
• Run security audits and compliance checks and guide customers on implementing best practices.
• Help improve and automate security and support processes across IT Ops.

Your profile

• Completed IT apprenticeship or equivalent experience as a system administrator — ideally with a focus on IT security.
• Hands-on experience with MDM systems (security policies, application control, conditional access).
• Strong understanding of securing Windows environments and cloud security (e.g., Conditional Access, DLP, Sentinel, STIGs).
• Bonus: exposure to SOC, EDR/XDR, IAM, or frameworks like ISO 27001 or BSI Grundschutz.
• Customer-focused, patient, and committed to a security-first mindset.
• Hands-on, proactive, and solution-driven in your daily work.
• Fluent in English (C1).

Why us?

• Be part of a small and rapidly growing team in Berlin and Munich with big ambitions and backed by top European VCs, like Atomico and Cherry Ventures.
• Become part of the IT revolution and help us build the most compelling IT Management Platform in the market.
• Attractive compensation package, including a virtual share package (VSOP).
• High responsibility and ownership from day one.
• Employee benefits: public transportation ticket or Urban Sports Club, Corporate Benefits.
• Well-equipped offices in Munich and Berlin.