IT Delivery Manager – IT Platform (m / f / d)

Vorwerk; Düsseldorf; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

Vorwerk Services GmbH is seeking an IT Delivery Manager to shape the IT Platform with strategic oversight and project coordination. The role involves budget control and vendor management, focusing on delivering high-quality IT services based on the new Vorwerk Assist AI landscape. Candidates should possess a relevant degree, extensive service management experience, and strong communication skills, with opportunities for flexible working and comprehensive benefits.

Leistungen

Flexible working framework

Mobile working options

Attractive pension plan

Employee discounts

Training opportunities

Health benefits

Subsidized snacks

Free parking

Qualifikationen

• Several years of experience in Service Management and IT platform technologies.
• Fluent in English, strong team player with lateral leadership experience.

Aufgaben

• Drive an overarching strategy for IT platform.
• Lead budget management and cost control processes.
• Ensure governance across multiple projects.

Kenntnisse

Service Management

Cloud technologies

ITIL

Team collaboration

Intercultural competence

Stakeholder communication

Ausbildung

Bachelor's degree in IT or similar

Jobbeschreibung

IT Delivery Manager – IT Platform (m / f / d)

• Code :

Vorwerk Services GmbH provides IT services for the Vorwerk Group. The Vorwerk Group, which is still a family-owned company, is one of the largest direct sales companies worldwide. Vorwerk's core business is the production and sale of innovative premium household appliances. The portfolio also includes commercial cleaning, financing solutions, and a venture capital company. Today, the globally active Vorwerk Group has around 11,000 employees in over 60 countries.

Your responsibilities :

• Strategic Oversight: Drive a unified strategy for the IT Platform, aligning projects, fostering collaboration, and ensuring operational synergy.
• Budget & Cost Control: Lead rigorous cost management, budgeting, and financial planning.
• Project Coordination: Ensure seamless integration and governance across multiple projects.
• Contract & Vendor Management: Ensure cost-efficient collaboration with external providers.
• Responsible for the delivery of one or more IT Services related to the new Vorwerk Assist AI landscape (based on MS Azure).

Github / DevOps

• Coordinate all activities to manage daily business relationships with various service providers and internal stakeholders.
• Quality Assurance & Performance: Monitor key performance metrics and enforce service level agreements.
• Participate regularly in the Service Management Chapter.

You offer us :

• Bachelor's degree or completed training as an IT specialist or similar, with relevant professional experience and further education or a comparable qualification.
• Several years of experience in Service Management, preferably in Cloud & IT Platform technologies, in various projects or within service delivery organizations.
• Experience working in IT product-oriented teams.
• Sound knowledge and experience in managing processes according to ITIL.
• Experience in managing external service providers.
• Ability to communicate openly and clearly with stakeholders at all levels.
• Fluent in English (business level).
• Strong team player with cooperative attitude, experienced in lateral leadership.
• Intercultural competence and experience with international cooperation.

We offer you :

• Flexible working framework through flexitime, flextime days, and 30 days of holiday.
• Possibility of mobile working within a defined framework.
• Attractive pension plan with several modules and the option of a time value account.
• Benefits of a family-owned company, such as employee discounts, subsidies for childcare costs, and tariff-oriented remuneration in accordance with the metal and electrical industry of NRW.
• Internal and external training opportunities.
• Extensive health benefits, including supplementary company health insurance, a wide range of fitness options, and on-site physiotherapy.
• Subsidized snacks and menus.
• Discounted job ticket and free parking at the workplace.