Intuit TurboTax, Customer Support - Remote

Working Solutions; Remote; EUR 40.000 - 60.000; Teilzeit

Zusammenfassung

A customer support service provider is seeking independent contractors for remote work assisting Intuit TurboTax customers. This seasonal role offers flexibility, with potential earnings of up to $20/hour depending on performance. No prior tax experience is required as training will be provided. Ideal candidates should be tech-savvy, customer-oriented, and able to communicate effectively. Applicants can choose their schedule, working from the comfort of their own homes.

Leistungen

Flexible Hours

Work from Home

Supportive Environment

Qualifikationen

• Sincere desire to assist customers.
• Avid computer user with tech skills.
• Ability to multi-task and use multiple systems.

Aufgaben

• Assist customers with software navigation.
• Help customers locate prior returns.
• Escalate calls when necessary.

Kenntnisse

Tech savvy

Customer assistance

Multi-tasking

Friendly communication

Jobbeschreibung

We’re looking for tech-savvy, people-focused independent contractors to support Intuit TurboTax customers this season. If you love working from home and enjoy real human connection, this role might be perfect for you!

No prior tax experience required to apply. We provide all the education you need to be successful in this role.

In this role, you will assist customers with software navigation, help customers locate prior returns and amendments, and **escalate** calls when necessary. You will assist customers via various support channels including phone support with video chat capability and traditional chat support.

• Work from Home
• Flexible Hours
• Diverse Experience
• Supportive Environment

Earnings Potential

• Earn up to $0.30/talk minute ($0.31 bilingual Spanish/English) plus $0.04 per minute incentives.
• Contractors on this program who meet or exceed key metrics earn on average the equivalent of $20/hour plus great peak incentives.

Skills Needed

• Sincere desire to assist the customer
• Tech savvy and avid computer user
• Ability to multi-task and navigate multiple systems
• Communicate with a friendly tone and professional demeanor

Schedule

• This seasonal contract runs through April 15th, 2026 (Tax Day)
• Flexible schedule opportunities - you choose your hours!
• Program is open 7am and 11pm CST, Monday-Sunday
• Weekday and weekend options

Work Environment Requirements

• Quiet, uninterrupted space
• Organized desk area
• Professional appearance (when on camera)

Technology Requirements

• Personal computer (no tablet)
• Broadband internet connection, recommended at least 10 MBPS
• Wired internet connection (no wi-fi or mobile internet)
• Windows 11 operating system
• Valid antivirus software installed, running and up to date
• USB headset with microphone
• Mac users: Mac acceptance is limited to Intel-based machines with Windows 11 installed via Apples’ Boot Camp utility.
• A webcam