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A leading hospitality firm in Germany is seeking a Food & Beverage Team Leader to manage a service team and ensure guest satisfaction. The candidate will recommend budgets, control restaurant expenses, and develop innovative sales strategies. Ideal candidates should have experience in managing staff and a background in hospitality. This is a full-time position based in the office.
recommend and monitor a budget and plan for the year.
lead, train and motivate a service team.
conduct daily briefings ensuring two-way communication, training and policy information
check mise-en-scne and mise-en-place done by the team.
control expenses of the restaurant.
develop innovative ways to create sales of the restaurant by up-selling menu items, food promotion merchandising, etc.
meet and greet guests and develop a personal guest database to ensure continued patronage.
schedule staff rotations and duties and organize extra hands when required.
ensure the safety and hygiene of the restaurant.
maintain discipline and conduct staff appraisals
coordinate with the chef for menu offers and operational coordination.
coordinate with other departments for the smooth supply of operational supplies.
responsible for proper billing and cash recovery for services rendered.
resolve guest and staff complaints and grievances
represent the restaurant in food and beverage meetings.
conduct periodic competition analysis