[Hiring] Application Support Engineer @Sutherland

Sutherland; Deutschland; Remote; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A global technology services provider is hiring a remote Application Support Engineer. The position requires expertise in Oracle WebLogic Server and Kubernetes, with responsibilities including troubleshooting and 24/7 support. Candidates should have 3+ years of experience in similar roles and be proficient in CI/CD pipelines, monitoring tools, and AWS services.

Qualifikationen

• 3+ years of hands-on experience with Oracle WebLogic Server (11g/12c).
• Strong understanding of JMS concepts.
• Experience with Kubernetes for application deployment.
• Familiarity with Jenkins and Docker.
• Knowledge of CI/CD pipelines and feature flag tools.
• Proficiency in monitoring tools and log analysis.
• Experience with AWS services for application support.
• Strong troubleshooting skills for WebLogic and containerized applications.
• Working knowledge of Linux and Solaris command-line.
• Experience with JIRA or similar ticketing tools.
• Comfortable with 24/7 production support.

Aufgaben

• Administer and maintain Oracle WebLogic Server.
• Create and manage JMS queues and topics.
• Troubleshoot application and infrastructure issues.
• Support application deployments using Kubernetes.
• Work with Jenkins for building and deploying applications.
• Maintain and optimize CI/CD pipelines.
• Perform application performance monitoring using Dynatrace.
• Analyze logs and system behavior using the ELK Stack.
• Provide operational support in an AWS cloud environment.
• Use Linux and Solaris for application-level troubleshooting.
• Handle JIRA tickets for incidents and tasks.
• Participate in 24/7 monitoring and support.

Kenntnisse

Oracle WebLogic Server

JMS

Kubernetes (EKS)

Jenkins

Docker

CI/CD pipelines

Dynatrace

ELK Stack

AWS services

Linux and Solaris

JIRA

Jobbeschreibung

Sep 23, 2025 - Sutherland is hiring a remote Application Support Engineer. Location: India.

Job Description

• Administer and maintain Oracle WebLogic Server (11g and 12c), including server configurations, deployments, and health monitoring.
• Create, configure, and manage JMS queues and topics; resolve issues related to stuck messages or delivery failures.
• Troubleshoot application and infrastructure issues related to WebLogic and JMS components.
• Support application deployments through Kubernetes (EKS) clusters, ensuring smooth rollout and rollback procedures.
• Work with Jenkins for building and deploying applications using Docker images.
• Maintain and optimize CI/CD pipelines; support feature flag deployments using Unleash.
• Perform application performance monitoring using Dynatrace; take proactive action on performance alerts.
• Analyze logs and system behavior using the ELK Stack (Elasticsearch, Logstash, Kibana).
• Provide operational support within an AWS cloud environment, including deployment and basic troubleshooting of cloud-native applications.
• Use Linux and Solaris for application-level troubleshooting and basic OS operations.
• Handle JIRA tickets for incidents, tasks, and change requests in line with SLA expectations.

Participate in 24/7 monitoring and support for critical applications and systems, including on-call rotations.

Qualifications

• 3+ years of hands-on experience with Oracle WebLogic Server (11g/12c).
• Strong understanding of JMS concepts, including queue/topic creation and message flow troubleshooting.
• Experience with Kubernetes (preferably Amazon EKS) for application deployment and management.
• Familiarity with Jenkins, Docker, and deployment automation.
• Good knowledge of CI/CD pipelines, including feature flag tools like Unleash.
• Proficiency in monitoring tools like Dynatrace and log analysis using ELK Stack.
• Working experience with AWS services, particularly in application hosting and support.
• Strong troubleshooting skills for WebLogic, JMS, and containerized applications.
• Working knowledge of Linux and Solaris, with command-line proficiency.
• Experience with JIRA or similar ticketing tools.
• Comfortable with 24/7 production support, including handling critical incidents and root cause analysis.

Additional Information

All your information will be kept confidential according to EEO guidelines.