Head of QA Operations Governance (mfd)

METRO / MAKRO; Düsseldorf; Vor Ort; EUR 65.000 - 85.000; Vollzeit

Zusammenfassung

A leading retail company in Düsseldorf is looking for a Quality Assurance Manager to improve and maintain their Quality Management System. The role requires a Bachelor/Master's degree in food technology or engineering and at least 7 years of relevant experience, with 3 years in a leadership position. The ideal candidate will lead quality assessments across multiple countries, ensuring compliance and delivering training. Competitive benefits include flexible hours, health days, and a company pension plan.

Leistungen

30 days of holidays

Comprehensive training offerings

Health days and company medical care

Free gym and sports classes

Discounted Jobticket and wholesale discounts

Free parking and transport connections

Company pension plan

Daycare centers for children

Qualifikationen

• Minimum 7 years of experience with Quality Management Systems in retail or production.
• Minimum 3 years in a leadership position.
• Experience in auditing as an internal or external auditor.

Aufgaben

• Ensure QA standards comply with METRO Quality Management System.
• Lead the Global Quality Assurance assessment process.
• Deliver training and share expertise with stakeholders.

Kenntnisse

Strong project management skills

Excellent English communication

Intercultural sensitivity

Ability to work cross functionally

Technical knowledge in HACCP

Leadership experience

Ausbildung

Bachelor / Masters Degree in food technology science and/or engineering

Jobbeschreibung

To maintain and continually improve the Quality Management System of METRO through documentation.

To ensure evaluation of the QMS in all METRO entities through Global QA assessments process.

Continual improvement of GQA QMS development and support of the digital tools in the operational activities.

• Ensure QA standards and procedures are up-to-date and comply with METRO Quality Management System.
• Lead the Global Quality Assurance (GQA) assessment process across all METRO countries and entities in line with the risk assessment.
• Ensure assessors trainings and onboarding and conduct calibration sessions.
• Ensure timely reporting of assessment results to the Management.
• Conduct minimum eight GQA assessments per year as a lead assessor.
• Oversee store QA operations; evaluate and prepare for approval the in-house meat processing activities.
• Fulfill Regional QA responsibility for a cluster of METRO entities and provide functional support to implement GQA standards maintain yearly KPIs and achieve QA objectives.
• Deliver trainings and share expertise with internal and entities stakeholders as needed.

Qualifications

• Bachelor / Masters Degree in food technology science and / or engineering.
• Minimum 7 years of experience with projects related to developing and implementing Quality Management Systems preferred in retail / wholesale or production companies.
• Minimum 3 years in the leadership position in retail / wholesale or production companies.
• Experience in auditing as internal or external auditor.
• Experience in project management in different areas in QA.
• Excellent technical and practical knowledge in HACCP PRPs Food Quality and Safety.
• Lead or Internal auditor certification.
• Excellent knowledge on the METRO QA requirements (QA Manuals and Standards) and how to apply them to the real-world processes.
• Ability to see the global picture and relevance of quality.
• Quick good and strong comprehension.
• Strong ability to work cross functionally.
• Excellent project management skills.
• Excellent English communication skills spoken written presentation.
• Strong team orientation and intercultural sensitivity.
• Excellent interpersonal and communication skills including good report business emails and procedures writing skills.
• Good presentation skills - Develop and present PowerPoint presentations to senior management.

What we offer

• Work-life balance: Flexible working hours with the option of mobile working in agreement with your line manager 30 days of holidays.
• Training: A comprehensive training offer via our own training center or externally.
• Well-being: Health days with lots of health checks and information about your well-being company medical care including a range of preventive services such as flu shots OTHEB employee assistance program.
• Exciting life on campus: Free gym and sports classes Rioba coffee bar canteen with discounted meals for employees many campus events.
• Discounts: discounted Jobticket as well as discounts in our wholesale stores and at many partner companies.
• Comfort: Good transport connections free parking spaces JobBike.
• Company pension plan: You will receive a contribution to your company pension.
• Family driven: Three daycare centers for children on campus support of holiday camps for children of employees.

Remote Work: No

Employment Type: Full-time

Vacancy: 1

Key Skills

Succession Planning, Growing Experience, Expense Management, Management Experience, Rackspace, Laboratory Management, Senior Leadership, Operations Management, Relationship Management, Leadership Experience, negotiation, Taxonomy