Guest Room Attendant | Port Charlotte Sleep Inn

Salus Altmark Holding; Magdeburg; Vor Ort; EUR 25.000 - 35.000; Vollzeit

Zusammenfassung

A hospitality company in Magdeburg is looking for a Housekeeper to ensure the cleanliness and quality standards of guest rooms. You will handle guest complaints and maintain service standards throughout your shifts. The ideal candidate has at least one year of cleaning experience, preferably in a hotel environment, with strong communication skills and knowledge of proper chemical handling. Flexible scheduling is required, including weekends and holidays.

Qualifikationen

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests and staff.
• Knowledge of proper chemical handling.

Aufgaben

• Clean guest rooms ensuring established cleanliness standards.
• Report maintenance deficiencies and handle guest requests.
• Ensure confidentiality and security of all guest rooms.

Kenntnisse

Cleaning experience

Communication skills

Bilingual English/Spanish

Jobbeschreibung

Job Description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, housekeeping room procedures, and security procedures.
• Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
• Returns and restocks cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.

Responsibilities

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.