Global Process & Data Manager (m/f/d)

Knauf Digital; München; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A global building materials manufacturer is seeking a dedicated individual for a role at their Munich office. The candidate will lead the roadmap for the platform’s process stream, focusing on customer data and collaboration across Business and IT teams. Key responsibilities include optimizing data provisioning and driving user-centric design. Ideal candidates should demonstrate expertise in Salesforce, cross-functional leadership, and meticulous project management.

Leistungen

Permanent employment contract

30 days of vacation

Flexible working hours

Health promotion offers

Career development support

Employee discounts

E-Bike leasing

Relocation assistance

Qualifikationen

• Deep understanding of Salesforce ecosystem for effective solutions.
• Proven ability to inspire cross-functional teams.
• Skilled in process design and project management.

Aufgaben

• Define and lead the roadmap for platform process streams.
• Drive design and optimization for customer-facing processes.
• Consult with Global Process & Data Managers.
• Collaborate with Business and IT teams for impactful deliveries.
• Translate market requirements into product features.

Kenntnisse

Salesforce ecosystem understanding

Process design

Project management

Agile working

Process automation

Cross-functional team collaboration

Jobbeschreibung

Knauf stands for opportunity. This exciting role offers you the ideal opportunity to begin and further develop an impressive career within a values-driven culture.

As a global building materials manufacturer with 43,500 employees in 90 countries, we offer diverse opportunities to ambitious talent. We value every contribution and are committed to creating a safe and inclusive work environment with the aim of developing sustainable solutions for a better future.

Knauf Digital GmbH is proud to be a part of the Knauf Group. With a long-standing tradition, and a growing international presence, we are seeking dedicated individuals to help us achieve our long‑term vision.

Can you say ‘yes’?

• Is respectful and appreciative interaction within the team a given for you?

• Do you always put the customer at the center of your actions?

• Do you consider the future and upcoming generations in your actions?

• Do you strive for personal and professional growth?

What you’ll do

• You will define and lead the roadmap for your platform’s process stream from the business side, focusing on data flows and related processes within Salesforce and across systems (SAP and the Customer Platform) with an emphasis on customer data.

• To ensure a consistent user experience, you will drive the design and optimization of data provisioning for customer‑facing processes.

• Acting as a trusted advisor, you will consult with and constructively challenge fellow Global Process & Data Managers from adjacent streams such as Sales, Marketing and CPQ.

• Collaborating closely with cross‑functional Business and IT teams, you will deliver impactful product features and steering mechanisms through major and continuous release cycles.

• Drawing on your expertise in user‑centric process design, data handling, automations and analytics, you will translate market requirements and innovative ideas into actionable product features.

Who you are

• You balance big‑picture strategy with meticulous attention to detail, ensuring alignment with organisational goals.

• With a deep understanding of the Salesforce ecosystem, you help deliver effective customer‑facing solutions.

• Your proven ability to inspire cross‑functional teams enables you to achieve ambitious results.

• Skilled across process design, project management, agile working modus, process automation and process mining, you streamline and scale solutions.

• Thriving in collaborative settings, you work closely with Business and IT colleagues to reach shared objectives with a hands‑on mindset.

What we offer you

We all shape our lives individually. As an employer, we play a significant role in the daily life of our employees and aim to support them with various offerings. This includes, among other things:

• Security: Permanent employment contract in a stable, successful family‑owned company.

• Flexibility: 30 days of vacation, special leave for certain occasions, a broad time window for flexible working and weekly home office days.

• Fitness and health: Offers of active health promotion, company doctor, occupational health and safety, etc.

• Welcome approach: Individual onboarding days, company and team events.

• Career and professional development: Individual support and promotion for part‑time studies, further education and training.

• Benefits and vouchers: Discounts on well‑known brands and reduced‑price employee purchases.

• E‑Bike leasing: Using tax advantages while promoting your own health.

• Relocation support: Assistance with international relocation.

Knauf as an employer

Knauf Digital GmbH is the innovation hub of the Knauf Group and is shaping the future of construction through digital solutions. With creative software developments and smart services, we optimise construction processes and create added value for our customers.

The Knauf Group is proud to be an equal opportunity employer. We are committed to a diverse and inclusive work environment, and we make all personnel decisions across all areas of our company based on experience, skills and integrity. We encourage applicants from all walks of life to apply for our positions, regardless of age, gender, gender identity, disability, sexual orientation, origin, religion and so forth.

Share our values and become part of the team to shape the future of Knauf together.