German Customer Service Specialist in Malta

CBTalents; Hamburg; Hybrid; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading tech company is seeking a German-speaking Customer Service Specialist to work in a hybrid model from Malta. Responsibilities include assisting users via email and chat, and moderating content. Candidates should have C2 German and B2 English proficiency. The position offers relocation support, health insurance after 6 months, and career growth opportunities in a vibrant international environment.

Leistungen

Relocation support

Full onboarding & training

Health insurance after 6 months

Career growth opportunities

Hybrid work model

Qualifikationen

• No prior experience required; we provide full training.
• Flexibility to work rotating shifts including weekends and evenings.
• A team-first attitude and willingness to learn.

Aufgaben

• Assist users with account or product questions via email and chat.
• Moderate user-generated content to ensure compliance with platform standards.

Kenntnisse

Fluent German (C2)

Intermediate English (B2)

Basic tech skills

Attention to detail

Written communication

Tools

Microsoft Office

Web-based tools

Jobbeschreibung

Overview

German-speaking Customer Service Specialist Hybrid Tech Company in Malta. Support users, grow your skills and enjoy life in one of Europe’s sunniest countries!

Location: Malta (Hybrid part remote part office). Email & Chat only (Phone Work: None).

Contract: Full-time, rotating shifts including evenings / weekends. Languages: German (C2) and English (B2 or higher). Salary: Competitive relocation & benefits package.

About the Opportunity

We’re looking for a German-speaking Customer Service Specialist to join the team of a leading tech company in Malta. This role is ideal for someone who enjoys helping others, thrives in an international environment, and wants to gain valuable experience in a fast-paced digital space.

You’ll work on a hybrid schedule supporting users via email and chat while also playing a role in keeping online platforms safe through content moderation.

What You’ll Be Doing

• Customer Support (70%)
• Assist users with account or product questions via email and chat (no phone calls)
• Communicate clearly and professionally in German and English
• Use tools and internal resources to provide accurate, efficient support
• Content Review (30%)
• Moderate user-generated content to ensure it complies with platform standards
• Identify and report harmful or inappropriate material
• Help maintain a safe and respectful online space

What You Bring

• Fluent German (C2)
• Intermediate English (B2) for tools, training, and internal communication
• Basic tech skills (Microsoft Office, web-based tools)
• Strong attention to detail and written communication
• No prior experience required; we provide full training
• Flexibility to work rotating shifts (including weekends / evenings)
• A team-first attitude and willingness to learn

What You’ll Get

• Hybrid work model (home office)
• Relocation support: flight contribution, airport pickup, hotel stay
• Full onboarding & training provided
• Health insurance after 6 months
• Career growth opportunities within the company
• International team and work environment
• A chance to live in Malta — sunny, safe, and English-speaking
• The perfect environment to improve your English skills

Why Malta

Enjoy over 300 days of sunshine a year while working for a global tech leader. Malta offers a laid-back island lifestyle, a thriving digital sector, and an English-speaking culture—perfect for those ready to take their career (and quality of life) to the next level.

Apply Now

Send your CV to

Ready for a career move with real-life benefits? Let’s talk about your future in Malta!