German Customer Service Representative - Relocate Abroad

Cbtalents; Essen; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A customer service company is hiring a German-speaking Customer Service Representative to relocate abroad. This on-site position requires strong communication skills and a problem-solving attitude to assist clients effectively. The role includes competitive salary, health coverage, training, and opportunities for career advancement.

Leistungen

Competitive monthly salary + 2 extra months of salary

Relocation package

Health coverage

Comprehensive training

Opportunities for professional development

Free online language courses

Qualifikationen

• Fluency in German and English is mandatory.
• Customer-focused with a positive, empathetic attitude.
• Basic computer literacy and comfort with CRM systems.

Aufgaben

• Provide high-quality customer service to German-speaking clients.
• Assist customers with inquiries about products, orders, services, and technical issues.
• Escalate unresolved issues to internal departments when necessary.

Kenntnisse

Fluency in German

Fluency in English

Customer-focused attitude

Problem-solving skills

Jobbeschreibung

Overview

THIS IS NOT A REMOTE JOB. IT INVOLVES RELOCATION.

THERE IS NO PERMANENT ACCOMMODATION PROVIDED.

Locations: Bulgaria, Greece, Portugal or Malta.

Work Model: On-site

Required Languages: German + English

About the Role

We are hiring a German-speaking Customer Service Representative to relocate and support an international brand abroad! We are looking for individuals who excel in communication and problem-solving, and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities

• Provide high-quality customer service to German-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Requirements

• Fluency in German and English.
• Customer-focused with a positive, empathetic, and professional attitude.
• Basic computer literacy and comfortable with CRM systems or support tools.

Benefits

• Competitive monthly salary + 2 extra months of salary per year.
• Relocation package.
• Health coverage and various employee benefits.
• Comprehensive training provided by certified trainers.
• Opportunities for professional development and career advancement.
• Special events and corporate social responsibility initiatives.
• Free online language courses.