Finance Technical Support Specialist – Data (mfd)

Solactive AG; Berlin; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading index provider in Berlin is seeking a candidate with a finance background for an exciting technical support role. You will provide L1/L2 support for financial applications, monitor workflows, and assist global stakeholders with inquiries. A solid understanding of financial instruments and proficiency in SQL are required. The company offers a modern work environment, excellent development opportunities, and special benefits including access to corporate perks.

Leistungen

Job ticket access to Corporate Benefits

Modern office space

Employee lounge with free beverages

Qualifikationen

• Minimum 3 years of experience in financial markets.
• Strong understanding of equities, fixed income, and corporate actions.
• Willingness to learn application support.

Aufgaben

• Provide L1/L2 technical support for index applications.
• Monitor end-to-end financial workflows.
• Investigate incidents affecting index calculations.
• Contribute to testing and quality assurance for platform updates.

Kenntnisse

Analytical mindset

Proficiency in SQL

Knowledge of financial instruments

Exposure to basic scripting concepts

Detail-oriented approach

Tools

Linux

Bloomberg

Refinitiv

ICE Data Services

Jobbeschreibung

Company Description

Since its foundation in 2007 Solactive AG has evolved into one of the worlds most important and fastest-growing index providers. From our headquarters in Frankfurt we power global investment products across ETFs, structured products and mandates. Our reputation is built on innovation, speed, flexibility and strong partnerships.

Job Overview

Are you coming from a finance, banking or market‑data environment and excited to grow deeper into the technical side of FinTech? If you bring strong analytical skills, an understanding of financial instruments and curiosity about technology we will train you to operate and support our proprietary index platform. This position offers a clear growth path from finance expertise into technical application support within a global high‑performance environment.

Your Tasks

• Provide L1 / L2 technical support for our proprietary index and market‑data applications ensuring stable and reliable daily operations.
• Monitor end‑to‑end financial workflows, analyzing data anomalies, pricing deviations and index calculation behaviour.
• Support business stakeholders in Hong Kong, Frankfurt and Toronto with technical finance‑related inquiries.
• Investigate incidents affecting index calculations and coordinate cross‑functional resolution.
• Validate index methodology changes, corporate actions and data feeds prior to release.
• Contribute to testing and quality assurance for platform updates.
• Maintain documentation of financial processes, controls and application workflows.
• Identify opportunities to automate repetitive tasks or improve data quality controls.
• Participate in weekend support rotations for release and pre‑market checks.

Your Profile

• Minimum 35 years of experience in financial markets (e.g. market data, trading operations, risk, investment operations, middle office, structuring or index / ETF operations).
• Proficiency in SQL and Linux.
• Strong understanding of financial instruments (equities, fixed income, corporate actions, reference data).
• Analytical mindset with interest in technology and willingness to learn application support.
• Exposure to basic scripting concepts (Python, VBA or similar) is a strong plus.
• Familiarity with market‑data providers (Bloomberg, Refinitiv, ICE Data Services).
• Structured and detail‑oriented approach with strong problem‑solving skills.

Our Offer

• Global Team: Join our motivated international team at Solactive.
• FinTech Excellence: Experience FinTech excellence at Solactive.
• Modern Culture: Enjoy our modern flat hierarchy and startup‑like culture.
• Special Benefits: Job ticket access to Corporate Benefits, modern office space with ergonomic set‑up, employee lounge and free beverages and fruits.
• Community & Networking: Engage in our various networking events.
• Professional Development: Grow both personally and professionally through our diverse training offers.

Your Application

Interested? Don’t miss your chance and directly apply online by clicking the Apply now button on our website and filling in the application form. Please make sure to also upload your CV, cover letter and relevant references. We are looking forward to hearing from you!

To all recruitment agencies: We do not accept unsolicited CVs / Candidate Profiles. Please do not forward any CVs / Candidate Profiles to any Solactive employee in any location. Any requests for cooperation have to be addressed directly to HR. Any costs associated with unsolicited CVs / Candidate Profiles are not being covered by Solactive.

SOLACTIVE AG

German Index Engineering

Human Resources

Platz der Einheit 1

60327 Frankfurt am Main