Expert Customer Delivery Management (m/f/d) for Vantage Towers

Vodafone Group; Düsseldorf; Hybrid; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading tower company in Düsseldorf is seeking a professional to act as an interface between Operations and customers. Candidates should have over 5 years of experience in telecommunications, strong project management skills, and the ability to present complex topics clearly. This role offers a hybrid working model, an attractive salary package, and extensive learning opportunities.

Leistungen

Diverse, multicultural setup

Attractive salary package

Company car with fuel card

Maximum flexibility with hybrid model

Free home office equipment

Discount on private internet and mobile products

30 days holiday with 10 additional days option

Support during parental leave

Learning opportunities and support

Subsidized company pension scheme

Qualifikationen

• 5+ years of professional experience in telecommunications or related industries.
• Experience in strategy and business development in telecommunications.
• High quality sense and responsibility.

Aufgaben

• Act as the interface between Operations and customers.
• Create and validate business cases.
• Prepare implementation of new services.
• Track customer- and contract-specific commitments.
• Build strong customer relationships to identify revenue opportunities.

Kenntnisse

Telecommunications experience

Project management

Business development

Complex topic presentation

Fluent in German

Fluent in English

Ausbildung

Degree in Business Administration, Engineering, or related field

Jobbeschreibung

At Vantage Towers, we’re on a mission to power Europe’s sustainable digital transformation. As a leading tower company, we’re ushering in an era of technology-driven advances to help connect people, businesses, and internet-enabled devices like never before. We combine the scale, stability and quality of our tower network with the agility, optimism and energy of a start-up.

As a young TowerCo, we have already achieved strong results with a continued focus on accelerating growth and a special emphasis put on sustainability. As part of our team, you’ll work in a dynamic and multicultural environment that embraces open communication, collaboration and teamwork.

If you’re ready to take responsibility and shape the future of telco infrastructure with us, then let’s level up in your career and reach the top – together.

Your contribution:

• You act as the interface between Operations and our customers.
• You create and validate business cases.
• You prepare the implementation of new services.
• You track and ensure that customer- and contract-specific commitments and key performance indicators are met (Post-Sales Delivery Management).
• You ensure that revenue targets, relevant market shares, and net margin contributions are achieved.
• You build strong customer relationships to identify and develop new revenue opportunities.

What makes you stand out:

• A successfully completed degree in Business Administration, Engineering, or a related field
• At least 5 years of professional experience in telecommunications or related industries (marketing, finance, strategy, consulting)
• Experience in project management
• Ideally, experience in strategy and business development in the telecommunications sector and/or in strategic key account management
• A high sense of quality and responsibility, as well as the ability to present complex topics and relationships in engaging presentations
• Fluent German and English skills, both written and spoken (C1 level according to CEFR)

What we offer:

• Adiverse, multicultural setup based on our values – accountability, respect, teamwork and trust – and the unique opportunity toshape the organisation
• An attractive salary package
• A company car that you can also use privately (incl. fuel card)
• Maximum flexibility: is offered by our hybrid working model - choose between the regular working schedule and part-time options (at least 30 hours). You can even work from other EU countries for up to 20 days per year
• Free home office equipment: In addition to a laptop and mobile phone, we provide a monitor, keyboard, mouse, headset and desk chair
• Full-Flex credit: discount on private internet costs and mobile products
• A total of 30 days in holidays with the option of 10 additional days against salary waiver
• Support during parental leave to have the best work-life balance possible
• Extensive learning opportunities and individual support for your professional and personal development
• A subsidized company pension scheme, bike and car leasing, fitness and health offers, access to corporate benefits, international career opportunities, exchange possibilities, insurance for company conditions and many more ...

Interested? Send us your CV with your desired salary. Depending on the role, we generally invite you to two rounds of interviews before you receive your offer.