E-Commerce Operation Specialist

Xiaomi Technology; Düsseldorf; Hybrid; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading technology company in Düsseldorf is seeking an E-Commerce Operations Specialist to manage and optimize its sales channels. You will drive sales growth, improve product visibility, and ensure seamless operations across various e-commerce platforms. Ideal candidates have experience in channel management, analytical skills, and proficiency in platforms like TikTok and Amazon. This role requires strong communication skills in English, with Chinese and German being a plus. Join us to elevate our e-commerce strategy!

Qualifikationen

• Experience in e-commerce channel management or digital marketing.
• Hands-on experience with major platforms like TikTok or Amazon.
• Strong analytical skills with proficiency in tools like Excel.

Aufgaben

• Oversee daily operations across multiple e-commerce platforms.
• Develop strategies to increase sales and market share.
• Ensure product listings are optimized for SEO and conversions.
• Monitor KPIs and generate reports for performance analysis.

Kenntnisse

E-commerce channel management

Analytical skills

Digital marketing

Communication skills

Marketplace operations

Tools

Excel

Google Sheets

Google Analytics

Jobbeschreibung

About the Role

We are looking for a results-driven E-Commerce Operations Specialist to manage and optimize our sales channels (e.g. Official site, TikTok, Temu, Joybuy, AliExpress etc.). You will be responsible for driving sales growth, improving product visibility, and ensuring seamless operations across all platforms. This role requires a mix of analytical skills, marketplace expertise, and a deep understanding of e-commerce best practices.

Key Responsibilities

1. Channel Management: Oversee daily operations across multiple e-commerce platforms (marketplaces, DTC websites, social commerce).
2. Sales Growth: Develop and execute strategies to increase sales, conversion rates, and market share on each channel.
3. Listing Optimization: Ensure product listings are optimized for search (SEO), conversions, and compliance with platform policies.
4. Inventory & Pricing: Coordinate with supply chain and GTM to maintain optimal stock levels and competitive pricing.
5. Promotions & Campaigns: Plan and execute promotions, flash sales, and platform-specific campaigns (e.g. Summer Sales, Black Friday, Xmas).
6. Performance Analysis: Monitor KPIs (traffic, conversion, GMV, ROI) and generate reports to identify trends and improvement opportunities.
7. Competitor Research: Analyze competitor strategies and marketplace trends to stay ahead in pricing, promotions, and merchandising.
8. Cross-functional Collaboration: Work with marketing, logistics, and customer service teams to ensure smooth operations and customer satisfaction.

Requirements

1. Experience in e-commerce channel management, marketplace operations, digital sales or digital marketing.
2. Hands-on experience with TikTok, Temu, Amazon, Marketplace, or other major platforms.
3. Strong analytical skills with proficiency in Excel/Google Sheets, Google Analytics, and marketplace analytics tools.
4. Familiarity with inventory management, pricing strategies, and marketplace policies.
5. Ability to multitask, prioritize, and adapt in a fast-paced e-commerce environment; excellent communication skills (written and verbal) in English and Chinese. German will be a plus.

Preferred Qualifications

1. Experience with overseeing e-commerce.
2. Background in DTC (Direct-to-Consumer) brand operations.
3. Certification in TikTok, Amazon, Temu or other e-commerce platforms.