Dynamics 365 CRM Engineer (all genders)

Eurowings Digital GmbH; Köln; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading digital solutions company in Nordrhein-Westfalen is seeking a CRM Developer to enhance and maintain their CRM system. The ideal candidate should have 3+ years of experience with Microsoft Dynamics 365 and Power Platform, excellent problem-solving skills, and a degree in Computer Science. You will work with various teams to ensure optimal CRM performance and data compliance.

Qualifikationen

• 3+ years experience developing and maintaining CRM solutions using Microsoft Dynamics 365 and Power Platform.
• Strong knowledge of CRM functionalities, modules, workflows, business rules, etc.
• Experience using Azure services such as Azure DevOps, Azure Functions.

Aufgaben

• Help run, operate and orchestrate daily CRM needs for the stakeholders.
• Develop, maintain and enhance the CRM system.
• Monitor, troubleshoot and resolve CRM issues.

Kenntnisse

Microsoft Dynamics 365

Power Platform

C#

.NET

JavaScript

HTML

CSS

SQL

Ausbildung

Degree in Computer Science, Engineering, Information Systems

Jobbeschreibung

What you’ll do

• Help run, operate and orchestrate daily CRM needs for the stakeholders
• As a technical counter part to the MarTech you will help in Growth Team, adopting business requirements, translating them into technical concepts, and delivering its implementation
• Develop, maintain and enhance the CRM system, as well as integrate it with other applications and data sources
• Design and implement new features and integrations
• Provide technical support and guidance to the CRM users and business analysts
• Monitor, troubleshoot and resolve CRM issues and incidents
• Document CRM processes, workflows, requirements and best practices
• Ensure data quality, security and compliance with GDPR and other regulations
• Stay updated with the latest CRM trends, technologies and best practices

What you`ll need

• Degree in Computer Science, Engineering, Information Systems or related field
• 3+ years experience developing and maintaining CRM solutions using Microsoft Dynamics 365 and Power Platform
• Core skills in customizing Dynamics 365 CRM, .Net, CRM SDK, Javascript, Typescript, Power Apps etc.
• Strong knowledge of CRM functionalities, modules, workflows, business rules, logic apps, plugins, etc.
• Proficiency in C#, .NET, JavaScript, HTML, CSS, SQL etc.
• Knowing the best practices- success by design framework for Dynamics 365
• Experience using Azure services such as Azure DevOps, Azure Functions, Azure Logic Apps, etc.
• Experience integrating CRM with other systems and applications using APIs, web services, connectors etc.

What you`ll bring

• Excellent communication, collaboration and problem-solving skills
• The ability to work with business SMEs, Marketing, Sales, Product, Service for both B2C and B2B to identify business needs and devise technical solutions to address those needs
• The ability to support stakeholders with your deep tool expertise in Use Case Refinement and Delivery Process