Overview
Store Supervisor (m/w/d) at The North Face, based in Berlin Kudamm. You will act as the vital link between store management and the sales associates, driving service and sales.
Responsibilities
- As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving service and sales.
- Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key.
- Manage the relationship with the external provider of NYUB’s internship program; organize on-site orientation, monitor attendance and ensure timely submission.
10719 Berlin
Responsibilities and role development
- We’re looking for a motivated, enthusiastic Store Supervisor to join our The North Face team in Berlin Kudamm.
- As one of our Store Supervisors, your blend of sales and communication skills will contribute to the success of our store.
- In this entry level management position, you will assist the Store and Assistant Store Manager by:
- Supporting the management team to drive sales and profitability
- Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer-ready
- Making sure your store looks great, maintaining all retail operation standards in line with the brand’s visual merchandising guidelines
- Ensuring operational policies and procedures are respected
- Understanding your store’s KPIs and playing your part to ensure they are achieved
Qualifications
- You love interacting with people and set a great example for the team with hands-on mentality and passion for delivering a fantastic customer experience.
- You can talk to people and create a supportive environment that helps deliver the best service possible.
- You have experience in opening and closing a store, taking responsibility and being in charge when necessary.
- Ideally you come from a retail background with some fashion or lifestyle experience.
- You have good written and verbal communication in both German and English.
- You are proficient in the use of MS Office and different POS systems.
- You are flexible when it comes to working weekends, evenings, and holidays as necessary.
Benefits
- Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (up to 50%). We offer the same.
- Career ownership, enabling you to build your knowledge and experience across different brands.
- A supportive feedback-based culture where respect and integrity guide us in what we do.
- Tailored training: induction plus ongoing online and face-to-face training to help you grow professionally and personally.
- Free to Be: We foster a culture of belonging based on respect, connection, openness and authenticity, and celebrate diversity of our associates.
- As an equal opportunity and affirmative action employer, VF is committed to supporting disadvantaged groups while providing equal opportunities for associates and applicants.
If you liked what you have read and want to join our team then we would be keen to hear from you!