Dental Recare & Reactivation Specialist

Dental Business Office; Deutschland; Remote; EUR 40.000 - 60.000; Teilzeit

Zusammenfassung

A dental support service is seeking a part-time remote Recare & Reactivation Specialist. The role involves following up with patients who haven't scheduled appointments and turning potential bookings into confirmed ones. Candidates must have experience with dental software like Dentrix, Eaglesoft, and Open Dental, alongside strong customer service and communication skills. This position offers the flexibility of remote work.

Qualifikationen

• Experience in scheduling and appointment setting.
• Ability to track and follow up on patient interactions.
• Experience with patient relationship management systems.

Aufgaben

• Follow up with patients who didn't schedule.
• Turn potential bookings into confirmed appointments.
• Increase patient reactivations.

Kenntnisse

Customer Service

Sales

Communication

Data analysis

Attention to detail

Organization

Knowledge of dental industry practices

Ability to work independently

Tools

Dentrix

Eaglesoft

Open Dental

Jobbeschreibung

Company Description

The Schedule Squad provides expert-level support to help turn potential past-due hygiene appointments and treatment plans into confirmed bookings. Their services are cost-effective compared to hiring full-time employees, with no overhead or training costs. The team follows up with patients who haven't scheduled to improve booking rates.

Role Description

This is a part-time remote role for a Recare & Reactivation Specialist at The Schedule Squad. The specialist will be responsible for following up with patients who didn't schedule, turning potential bookings into confirmed appointments, and increasing patient reactivations.

Qualifications

• Customer Service, Sales, and Communication skills
• Experience in scheduling and appointment setting
• Ability to track and follow up on patient interactions
• Data analysis and reporting skills
• Attention to detail and organization
• Knowledge of dental industry practices
• Ability to work independently and remotely
• Experience with patient relationship management systems

Must-have qualifications

• At least 1 year of work experience with Dentrix.
• At least 1 year of work experience with Eaglesoft.
• At least 1 year of work experience with Open Dental.
• Comfortable working in a remote setting.
• Legally authorized to work in the United States.