Data Center Engineering Operations Technician (w/m/d)

Amazon; Frankfurt; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading tech company based in Frankfurt is seeking a Data Center Engineering Operations Technician to ensure operational excellence in AWS data centers. This role involves troubleshooting electrical and mechanical systems, maintaining safety standards, and supervising teams. Candidates should hold an Electrical/Mechanical certification and have relevant operational experience. Join a diverse team in an inclusive environment that values innovation and collaboration.

Leistungen

Work-life balance

Mentorship and career growth

Diversity and inclusion initiatives

Qualifikationen

• Apprentice/trades certified in Electrical/Mechanical field.
• Broad operational knowledge of electrical and mechanical equipment.
• Good English communication skills.

Aufgaben

• Follow and maintain highest safety standards.
• Troubleshoot events within internal Service Level Agreements.
• Take daily operational readings for mechanical/electrical equipment.
• Supervise engineering operations technicians.
• Lead root cause analysis for operational issues.

Kenntnisse

Electrical troubleshooting

Mechanical troubleshooting

Safety management

Operational efficiency

English communication

Ausbildung

Certification in Electrical/Mechanical field

Tools

Building Management System (BMS)

Electrical Power Monitoring System (EPMS)

Jobbeschreibung

Overview

Data Center Engineering Operations Technician is a hands-on electrical and mechanical equipment troubleshooting and operation responder. This role supports AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure continual access to AWS services. You will join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You will collaborate across AWS to deliver safety, security, and efficient capacity for customers, while benefiting from an inclusive culture that welcomes bold ideas and ownership.

Key job responsibilities

• SAFETY - Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. As a facility owner team, ensure remediation of safety risks/issues in conjunction with other teams. Own the safety initiatives and projects to foster strong safety culture.
• ENGINEERING & FACILITY OPERATIONS AND MAINTENANCE - Operational experience and familiarity with electrical and mechanical equipment, including UPSs, switchgear, circuit breakers, automatic transfer switches (ATSs), diesel generators, chillers, heating ventilation air conditioning (HVAC), exhaust fans, variable frequency drives (VFDs), and transformers.
• o Troubleshoot events within internal Service Level Agreements (SLAs).
• o Take daily operational readings of all mechanical and electrical equipment through routine rounds/log-taking (temperatures, voltages, currents, etc.).
• o Supervise contractor or Engineering Operations Technicians to ensure proper operation and maintenance of all facility equipment.
• o Driving continuous improvement efforts on infrastructure through standardization of procedures and policies, while delivering performance against agreed metrics.
• o Provide training and guidance to Engineering Operations Technicians and assist in recruiting efforts.
• o Lead the root cause analysis for operational issues, and conduct meetings with Subject Matter Experts (SMEs) to finalize mitigation strategies.

Physical requirements

• Manual handling and lifting of equipment may be required (weight limits in accordance with regulations).
• Ability to work shifts (morning, late and night).
• On-call rotation in response to off-duty emergency calls.
• Work at heights and from ladders; in a noisy environment with ear protection.
• Perform physical tasks during the shift.

About the team

Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture: AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

• Apprentice/trades certified or diploma in an Electrical/Mechanical field or equivalent recognized training.
• Broad operational knowledge and experience with electrical and mechanical equipment.
• Good English communication

Preferred Qualifications

• Data Center engineering experience or relevant job-related experience.
• Degree in Electrical Engineering, Mechanical Engineering or relevant discipline.
• Familiar with Building Management System (BMS) and Electrical Power Monitoring System (EPMS) control systems and data collection/trending.

Amazon is an equal opportunities employer. We believe that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

m/w/d

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the accommodation information page for more details. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.