Customer Service Specialist with Danish for SAS Airlines (relocation to Warsaw, Poland)

Concentrix; Frankfurt; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A global support company is seeking Danish & English-speaking Customer Support Specialists to join their team in Warsaw. This mid-level role involves providing exceptional support through various communication channels, advising clients, and assisting with travel-related inquiries. Ideal candidates should have a positive attitude, communication skills, and proficiency in both languages. The position offers a competitive salary, private healthcare, career growth opportunities, and comprehensive relocation support.

Leistungen

Competitive salary

Private medical healthcare

Multisport card for gym discounts

Up to 26 paid leave days

Qualifikationen

• C1 level proficiency in Danish and English preferred.
• Experience in customer service is a plus.
• Friendly demeanor and effective communication skills.

Aufgaben

• Provide customer support in Danish and English via chats, emails, and calls.
• Advise clients on flights, prices, and services.
• Identify needs and suggest proactive solutions.
• Assist with travel-related issues.

Kenntnisse

Proficiency in Danish

Proficiency in English

Positive attitude

Communication skills

Jobbeschreibung

Join Concentrix in Warsaw! 🌟

About the Job : Concentrix is on a remarkable growth journey, expanding rapidly across the Nordic market! 🎉 We're on the lookout for Danish & English‑speaking Customer Support Specialists to join our SAS team. This is your chance to make an impact, elevate your career, and be part of something big! 🚀

Location Alert! 🌍

This role is based in our vibrant office at Aleja Solidarności 171, Warsaw, Poland. We know moving abroad can be challenging, so we offer top‑notch relocation support to help you settle in smoothly. 🏡

Who Can Apply?

This is a mid‑level position, but we welcome applicants with little or no experience. We believe in giving everyone a chance to shine! 🌟

✅ What You’ll Do :

• 🤝 Provide exceptional support in Danish and English through chats, emails, and calls.
• ✈️ Advise clients and partners on flights, products, prices, fares, and services, playing a key role in our client's success.
• 🔍 Identify client needs and proactively suggest solutions.
• 🌐 Assist customers with travel‑related issues.

✅ What We Need :

• 🇩🇰🇬🇧 Proficiency in Danish and English, both written and spoken (C1 level preferred, but personality and skills can make a difference!).
• 😊 A positive attitude and a love for communicating with customers and colleagues.
• 📚 Experience in customer service and CRM tools is a plus, but not a must.

Why Concentrix? Why Warsaw? 🤔

• 💰 A competitive salary that exceeds the Polish average, ensuring a comfortable life in Poland.
• 🏥 Private medical healthcare for your peace of mind.
• 🌏 Work in a dynamic, international environment.
• 🏖️ Enjoy up to 26 paid leave days, plus many national holidays.
• 🏋️ ♂️ Access to a Multisport card for discounted gym, sauna, and spa memberships.
• 🏢 A modern office in the heart of Warsaw.
• 📈 Opportunities for career growth and professional development, because we invest in your future!

Start Your Career with Concentrix Today! 🌟