Customer Service MRT Event Manager / Mobile Repair Team / Aviation (all genders)

MTU Aero Engines AG; Ludwigsfelde; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

Join a leading aerospace company as a Customer Service MRT Event Manager in Ludwigsfelde. You will coordinate maintenance services and manage customer relationships while working in a dynamic and international environment. The role requires a strong background in business, logistics, or engineering, making it a perfect opportunity for customer-oriented professionals.

Leistungen

Comprehensive professional development programs

Work-life balance measures

Personal retirement plan

Health and fitness programs

Qualifikationen

• Successful degree in relevant studies or equivalent working experience.
• Fluency in English.
• Technical interest in the aviation industry.

Aufgaben

• Provision of on-site maintenance services to customers.
• Customer experience and relationship management.
• Reporting and reconciliation with suppliers.

Kenntnisse

Customer oriented

Project management

Problem-solving

Communication

Team collaboration

Ausbildung

Degree in Business Administration, Logistics/Supply Chain, Engineering

Tools

MS Office

SAP

Jobbeschreibung

Pratt & Whitney Canada Customer Service Center Europe GmbH (CSC) is an aerospace Joint Venture Company between Pratt & Whitney Canada (P&WC) and MTU Maintenance Berlin-Brandenburg GmbH (MTU) providing overhaul and repair services, customer support and spare engine sales to operators of P&WC products within Europe, Africa and the Middle East. We add value by leveraging the services and relationships of both partners in providing integrated solutions to delight our customers. We are looking for you as

Customer Service MRT Event Manager / Mobile Repair Team / Aviation (all genders)

in Ludwigsfelde near Berlin

Code – CSC / Operations

YOUR TASKS

• Provision of Pratt & Whitney Canada (P&WC) on-site maintenance servicesto customers in Europe, Middle East and Africa, coordination of related operational and commercial aspects including different stake holders
• Customer experience and relationship management
• Reporting and reconciliation with the suppliers, ensuring payment alignment, incoming invoices management, accuracy with invoicing generation, margin checks
• Customer- centric Project management
• Readiness for on-call services

YOUR PROFILE

• Successful degree in relevant studies, i.e. Business Administration, Logistics/Supply Chain, Engineering or equivalent working experience
• Customer and solutions oriented
• Comfortable in dealing with complex situations
• Technical interest, basic knowledge of aircraft engines or aviation industry would be an asset
• Proactive, customer driven mind-set and ease in working in a dynamic, international environment and ability to work in (virtual) global a team
• Structured approached to open tasks and good prioritisation skills
• Fluency in English
• Working knowledge of MS Office (Word, Excel, Access, PowerPoint), SAP would be advantageous

We Offer

It is our self-image to invest in the professional and personal development of each employee by providing a comprehensive range of further education and tailor-made development programs. Besides, you will be working very closely with other departments within our company and the group allowing you deep insights and good understanding of our business.
In addition to a broad range of benefits provided by collective agreements and beyond by CSC, we offer a range of further services tailored to your needs: Measures to balance work and family life are just as important to us as a personal retirement plan. Also, CSC is involved in health and fitness.
As a technology company, women with a qualified education are also very important to us. Your applications are especially welcome!

Interested? Then give your career a boost and send us your complete dossier, the earliest possible start date, and your salary expectations through our online application form that you can access directly from this page.

We are looking forward to meeting you!

Interested?

Froemke, Sabine

Tel: