Customer Service - German speaking - 100% remote in Greece

Halvia Talent; Remote; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A customer service recruitment firm is looking for a Customer Service Agent to join their remote team. This role involves supporting customers through various channels and requires fluent English skills. As part of your relocation to Greece, the company offers comprehensive support, including flight expenses covered. Enjoy a competitive salary along with additional benefits such as health care and training opportunities. This position is perfect for individuals passionate about aiding others in a dynamic environment.

Leistungen

Complete relocation support

Competitive salary + 2 extra salaries

Health care benefits

Paid training

Professional growth opportunities

Free Greek language courses

Qualifikationen

• Strong English communication skills, both verbal and written.
• Ability to handle customer queries calmly and professionally.
• Customer support experience is a plus but not mandatory.

Aufgaben

• Chat with customers via phone, messages, and email.
• Resolve queries related to orders, refunds, and delivery.
• Provide empathetic customer service across all channels.
• Follow response templates and quality standards.

Kenntnisse

English language proficiency

Customer service experience

Problem-solving skills

Attention to detail

Jobbeschreibung

Position: Customer Service Agent

Work model: 100% remote

Location: Greece

Employment type: Full-time

Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company

Are you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for the end-users.

The job:

• Chatting with customers via phone, messages & email
• Resolve queries related to orders, refunds, delivery, and platform use
• Provide professional and empathetic customer service support across all service channels
• Follow presented response templates and quality standards
• Perform ad-hoc tasks as required by the project team
• Giving product tips & recommendations

We need YOU, because:

• You’re ready to relocate to sunny Greece
• You speak the required language fluently
• You have strong English skills – both written and spoken
• You’ve got an excellent eye for the detail
• Problem-solving is your superpower
• You can stay calm and professional – even when things don’t go as planned
• Customer support experience is nice to have, but not a dealbreaker!

What’s in it for you?

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits
• Full paid training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses

👇 Ready for a new adventure? Upload your ENGLISH CV - and apply in just a few clicks.