Customer Service Coordinator (mfd)

Tiens; Berlin; Vor Ort; EUR 35.000 - 45.000; Vollzeit

Zusammenfassung

A multinational conglomerate is seeking a Customer Service Representative in Berlin to provide exceptional service and support. The ideal candidate will have very good knowledge of German and English, with strong communication and marketing skills. This full-time position offers a dynamic environment with opportunities for professional growth and development. Join us to revolutionize the healthcare market while working in a motivated team setting.

Leistungen

Excellent public transport connections

Motivated team support

Coffee, tea, and water available

Paid internship

Opportunity for full-time position after internship

Qualifikationen

• Strong communication skills necessary for effective customer interaction.
• Very good knowledge of German and English is crucial.
• PC skills required with proficiency in MS Office.

Aufgaben

• Respond promptly to customer inquiries through various channels.
• Provide accurate product and service information.
• Resolve customer complaints efficiently and effectively.

Kenntnisse

Very good knowledge of German and English

Strong communication skills

Excellent online / offline marketing skills

Active motivated team player

PC skills with the MS Office package

Jobbeschreibung

The TIENS Group Co. Ltd. is a multinational conglomerate integrating industrial capital business capital and financial capital with its scope of business covering biotechnology health management hotel and tourism industry education & training e-commerce and finance investment etc. With its business reaching over 224 countries TIENS Group has set up branches in 117 countries & regions and has established strategic alliances with top ranked enterprises from many countries. TIENS Europe Region is currently active on more than 20 markets.

Tasks

• Respond promptly and professionally to customer inquiries via phone email and live chat.
• Provide accurate and detailed information about products and services.
• Resolve customer complaints and issues efficiently with empathy and professionalism.
• Collaborate with team members to continuously enhance the customer experience.
• Participate actively in training sessions team meetings and knowledge-sharing activities.
• Support marketing initiatives including social media management and content promotion.
• Assist with special customer service projects as required.
• Deliver exceptional customer service to Tianshis networks across Europe through both online and offline channels.
• Organize prepare for and actively engage in events meetings and training sessions.

Requirements

• Very good knowledge of German and English
• strong communication skills
• excellent online / offline marketing skills
• Active motivated team player; able to work independently
• PC skills with the MS Office package

Benefits

• The office has excellent public transport connections
• A motivated team that supports each other
• The opportunity to contribute your individual strengths
• Coffee tea and water are freely available
• Paid Internship
• Opportunity for a full-time position after internship.

If you feel like you belong in a dynamic team and want to revolutionize the healthcare market with us then you have come to the right place!

Key Skills

Senior Care,Customer Service,Developmental Disabilities Experience,Computer Skills,Microsoft Outlook,Case Management,Computer Literacy,Dispatching,Home Care,Administrative Experience,Social Work,Word Processing

Employment Type: Full Time

Experience: years

Vacancy: 1