Customer Service Clerk (m/f/d) part-time with 25 hours per week

Eckert & Ziegler Strahlen- und Medizintechnik AG; Thune; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

A leading medical technology company in Niedersachsen is seeking a customer service professional to manage registrations and communication, ensuring compliance with regulations. The ideal candidate has commercial training and experience in customer service, with proficiency in German and good English skills. This role offers flexibility, attractive compensation, and opportunities for professional development.

Leistungen

Flexible working hours

30 paid vacation days

Attractive compensation package

Company health management

JobTicket for mobility

Qualifikationen

• Successful completion of commercial training with relevant experience.
• Experience in medical technology and knowledge of radioactivity is desirable.
• Good English skills and willingness to learn hazardous goods law.

Aufgaben

• Acceptance and monitoring of customer registrations.
• Handling communication and preparing documents.
• Invoicing and managing customer data.

Kenntnisse

German language proficiency

Customer service experience

Communication skills

Technical understanding

Ausbildung

Commercial training (e.g., industrial clerk)

Tools

MS Office

ERP systems

Jobbeschreibung

CONTRIBUTING TO SAVING LIVES | WIR HELFEN ZU HEILEN

The production and use of radioactive products for industry, medicine and research generates radioactive residues. Eventually, the products will reach the end of their life cycle and both the residues and the products must be disposed of properly and in accordance with regulations. Eckert & Ziegler Umweltdienste GmbH, a subsidiary of the Eckert & Ziegler Group, accepts used radiation sources from its own production worldwide, as well as other materials from all over Germany that are generated as waste when handling radioactive substances, for example in laboratories, production facilities and industrial plants. Where possible, these are recycled and returned to the economic cycle. If this is not possible, they are processed for proper disposal. As a service provider for the conditioning of radioactive waste, we have decades of extensive and widely recognised expertise.

Is professional disposal important to you and do you want to make a significant contribution? Become part of our team.

Your contribution to success

• Acceptance, recording, and monitoring of customer registrations in accordance with radiation protection regulations
• Independent handling of all communication, including cross-departmental clarification of inquiries
• Preparation of transfer certificates and transport documents in accordance with ADR
• Review, recording, and approval of individual orders and preparation of quotations in accordance with price list specifications
• Planning and scheduling of disposal routes
• Monitoring and maintaining special price agreements and customer price lists
• Setting up, monitoring, and maintaining customer master data in the database and archiving documents, including completeness and accuracy checks
• Invoicing for routine and special orders as well as projects
• Processing of intercompany orders and executing and invoicing in accordance with intersegment agreements
• Creating and tracking of standard import declarations for authorities

This qualifies you

• Successfully completed commercial training, e.g., as an industrial clerk or office clerk, and several years of professional experience in customer service and order processing
• Experience in customer service in the field of medical technology and basic knowledge of radioactivity and chemistry are desirable
• Good technical understanding and willingness to learn the basics of hazardous goods law
• Business fluent German and good English skills
• Very good knowledge of MS Office products, especially MS Excel, as well as ERP systems
• Strong communication and teamwork skills, as well as independence and reliability

You can look forward to

• Flexibility: working arrangements such as flexible working hours and paid leave for specific reasons (e.g. moving house, cancer check-ups) to help you achieve the best work-life balance
• Family friendly: Helping you balance family and career by offering paid time off for family events, such as sick days for children or your own wedding
• Compensation package: Attractive compensation, plus savings plans and vouchers for benefits in kind or the JobTicket
• Annual leave and time off: 30 paid vacation days for regular rest and recuperation
• Workplace comfort: pleasant working environment with no open-plan offices or shift work, with ergonomic desks and chairs for comfort at work
• Stability & Prospects: A secure job in an established company with long-term prospects and development opportunities.
• Health promotion: Company health management with health insurance companies, health days, supplementary company health insurance, and company fitness in cooperation with Hansefit—the health of our employees is important to us
• Mobility diversity: JobTicket, e-bike leasing, good public transport links, as well as parking areas for sustainable mobility

We look forward to receiving your application!

Please apply by using our online application form, which can be easily accessed by clicking on the "Apply Now" button at the end of each vacancy.

In our search for new talent, we welcome all applications regardless of gender, age, race, sexual identity, disability, religion or belief. We value diversity and the different perspectives you can bring to our business. We welcome your application even if you do not meet all of the criteria, because we value individual skills, motivation and potential over categorisation.

Show us what makes you special. Take the next step in your career and send us your informative application documents, stating your salary expectations and your earliest possible starting date.

Do you have any questions? Please contact us: