Customer Relationship Management Consultant

Nityo Infotech; München; Remote; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A technology solutions company is seeking a CRM Consultant based in Munich, Germany. The ideal candidate will have over 10 years of experience in CRM and life sciences technology solutions, with expertise in Veeva Vault and stakeholder management. Responsibilities include defining product vision, managing product backlogs, and conducting training sessions. Preferred certifications include Veeva CRM and Agile methodologies.

Qualifikationen

• 10–12 years of experience in product management, CRM platforms, or life sciences technology solutions.
• Strong knowledge of life sciences CRM workflows and customer data integration.
• Experience in conducting training and enablement sessions.

Aufgaben

• Define product vision and manage product backlogs for CRM features.
• Gather requirements and align cross-functional teams.
• Conduct training and enablement sessions for clients.

Kenntnisse

Stakeholder management

Communication skills

Data quality management

Ausbildung

Bachelor’s or Master’s degree in Life Sciences, Computer Science, Business Administration

Tools

Veeva Vault CRM

Veeva Network

OpenData platforms

Jobbeschreibung

CRM Consultant

Contract

Remote

Bachelor’s or Master’s degree in Life Sciences, Computer Science, Business Administration, or related field (MBA preferred).

10–12 years of experience in product management, CRM platforms, or life sciences technology solutions.

Strong knowledge of Veeva Vault CRM, Veeva Network, and OpenData platforms.

Proven ability to define product vision, manage product backlogs, and deliver market-ready CRM features.

Expertise in life sciences CRM workflows, customer data integration, and data quality management.

Skilled in stakeholder management, gathering requirements, and aligning cross-functional teams.

Experience conducting training and enablement sessions for clients and internal teams.

Strong communication and presentation skills to evangelize product capabilities.

Preferred certifications : Veeva CRM / Vault, Agile / Scrum (CSPO), Data Management / Governance.