Customer Relationship Management Consultant

Nityo Infotech; Hamburg; Remote; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A leading consulting firm is seeking an experienced CRM Consultant in Hamburg, Germany. The role requires 10-12 years of experience in CRM platforms and life sciences technology solutions. Candidates should have strong knowledge of Veeva Vault and be skilled in stakeholder management and communication. A Bachelor’s or Master’s degree in a relevant field is required, with preferred certifications in Veeva CRM and Agile methodologies. Competitive remote working options are offered.

Qualifikationen

• 10–12 years of experience in product management, CRM platforms, or life sciences technology solutions.
• Proven ability to manage product backlogs and deliver market-ready features.
• Expertise in life sciences CRM workflows and data quality management.

Aufgaben

• Define product vision and manage CRM features.
• Conduct training and enablement sessions for stakeholders.
• Gather requirements and align cross-functional teams.

Kenntnisse

Knowledge of Veeva Vault CRM

Stakeholder management

Communication skills

Product management

Ausbildung

Bachelor’s or Master’s degree in Life Sciences, Computer Science, Business Administration

MBA preferred

Tools

Veeva Vault

Veeva Network

OpenData platforms

Jobbeschreibung

CRM Consultant

Contract

Remote

Bachelor’s or Master’s degree in Life Sciences, Computer Science, Business Administration, or related field (MBA preferred).

10–12 years of experience in product management, CRM platforms, or life sciences technology solutions.

Strong knowledge of Veeva Vault CRM, Veeva Network, and OpenData platforms.

Proven ability to define product vision, manage product backlogs, and deliver market-ready CRM features.

Expertise in life sciences CRM workflows, customer data integration, and data quality management.

Skilled in stakeholder management, gathering requirements, and aligning cross-functional teams.

Experience conducting training and enablement sessions for clients and internal teams.

Strong communication and presentation skills to evangelize product capabilities.

Preferred certifications : Veeva CRM / Vault, Agile / Scrum (CSPO), Data Management / Governance.