Customer Experts - German Speaking - Remote in Greece

Dila Recruitment; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A recruitment agency is seeking a Customer Support Specialist for a remote position. The ideal candidate will communicate with customers via phone, chat, and e-mail while maintaining high satisfaction. Fluency in German and strong communication skills in English are necessary. The role offers competitive monthly salary, health care benefits, and support for relocation to Greece, including covering flight and accommodation expenses. Comprehensive training and professional growth opportunities are included.

Leistungen

Competitive monthly salary

Health care benefits

Free online Greek language courses

Support for relocation expenses

Professional growth opportunities

Qualifikationen

• Fluency in German is essential for effective communication.
• Excellent English communication skills are required.
• Ability to multitask and thrive in a fast-paced environment.

Aufgaben

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure they are resolved efficiently.
• Maintain high customer satisfaction while representing the brand.

Kenntnisse

Fluency in German

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Resourceful, able to multitask

Team player

Jobbeschreibung

Position

Customer Support Specialist

Work Model

Remote

Location

Greece

Employment Type

Full-time

What you will do

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas