Customer Experts - German Speaking - Remote in Greece

Dila Recruitment; Essen; Remote; EUR 25.000 - 35.000; Vollzeit

Zusammenfassung

Dila Recruitment seeks a Customer Support Specialist to join their team. Located in Greece, this full-time role includes communicating with customers through various channels, maintaining satisfaction, and providing exceptional service. The position offers relocation support including flight expenses and accommodation.

Leistungen

Support for relocation to Greece

Competitive monthly salary + 2 extra salaries per year

Health care benefits and numerous discounts

Full training by certified instructors

Professional growth & development opportunities

Free online Greek language courses

State of the art premises with great working environment

Qualifikationen

• Fluency in German and English is required.
• Exceptional communication and problem-solving skills are essential.
• Able to thrive in a fast-paced and change-oriented environment.

Aufgaben

• Communicate with customers via phone, chat & e-mail.
• Track and ensure timely closure of customer cases.
• Maintain high customer satisfaction and represent a major brand.

Kenntnisse

Fluency in German

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Resourceful

Team player

Jobbeschreibung

Ready for a career move that feels right? At Dila Recruitment , you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.

Position : Customer Support Specialist

Location : Greece

Employment type : Full-time

What you will do :

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring :

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer :

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas

Speaking Customer In • Essen, North Rhine-Westphalia, DE