Customer Experts for Top Manufacturer of Cars - German - Remote in Greece

Dila Recruitment; Berlin; Remote; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A leading recruitment agency is seeking a dedicated customer support representative for a prestigious automotive brand. The ideal candidate will be fluent in German and English, passionate about cars, and possess excellent communication skills. This role offers competitive salary, relocation support, health benefits, and a clear career path in a prominent company. Join us and help turn every customer into a happy customer!

Leistungen

Complete relocation support

Competitive monthly salary plus 2 extra salaries per year

Health care benefits and discounts

Fully remunerated training

Career path opportunities

Free online Greek language courses

Great working environment

Qualifikationen

• Fluency in German and English required.
• 6 months experience in customer support preferred.
• Strong communication and problem-solving skills essential.

Aufgaben

• Act as the primary customer support contact for inquiries.
• Provide expert advice on car-related matters.
• Resolve customer issues promptly and professionally.

Kenntnisse

Fluency in German

Very good use of English

Communication skills

Problem-solving mentality

Tech savviness

Jobbeschreibung

• Be the primary point of contact for customer requests representing one of the worlds most esteemed car brands
• Utilize phone calls e-mails and chats in order to provide a seamless customer experience
• Respond to inquiries about products and services offering expert advice on a range of car-related matters
• Resolve issues as they arise addressing customers concerns in a professional and timely manner
• Turn every customer into a happy customer!

What you will bring :

• Fluency in German
• Very good use of English both in written and spoken language
• A profound passion for cars is a big plus
• Work experience as a customer support / customer care representative for at least 6 months will be preferred
• Highly developed communication skills
• A genuine problem-solving mentality and a deep sense of ownership
• Tech savviness and learning agility

What we offer :

• Complete relocation support (we will cover all the costs from the moment you leave your house until the moment you are ready to rent your first home in Greece)
• Competitive monthly salary 2 extra salaries per year
• Health care benefits and numerous other discounts
• Fully remunerated training by certified instructors
• A career path within a company of more than 11.500 employees
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises providing a great working environment with relaxing break areas

Key Skills

Employment Type : Full Time

Experience : years

Vacancy : 1