Content Moderator / Customer Service Specialist with German - Portugal (on-site)

Velenosi & Meredith Consulting; München; Vor Ort; EUR 28.000 - 34.000; Vollzeit

Zusammenfassung

An international consulting company is seeking a Content Moderator / Customer Service Specialist fluent in German to join a team in Porto, Portugal. The successful candidate will moderate user content, assist customers, and uphold digital safety standards. A comprehensive relocation package and a welcoming bonus are included. This role offers opportunities for career growth in digital operations and customer experience.

Leistungen

3000 EUR Welcome Bonus

Comprehensive relocation package

Paid training and onboarding

Modern office space

Career growth opportunities

Qualifikationen

• Fluent in German and proficient in English.
• Passionate about online safety and user support.
• Experience in customer service is a plus.

Aufgaben

• Review and moderate user-generated content for compliance.
• Assist users through chat and email.
• Escalate complex issues as needed.
• Enforce content policies to ensure a positive user experience.
• Document interactions and moderation actions.

Kenntnisse

Fluent German

Strong English skills

Customer service

Jobbeschreibung

Content Moderator / Customer Service Specialist with German - Portugal (on-site)

Job Openings Content Moderator / Customer Service Specialist with German - Portugal (on-site)

About the job Content Moderator / Customer Service Specialist with German - Portugal (on-site)

We're Hiring: Content Moderator / Customer Service Agent with German - Porto, Portugal (on-site)

Do you speak German fluently and have strong English skills? Are you passionate about online safety and helping users navigate digital platforms? Join our international team in Porto, where you will play a key role in maintaining a secure and respectful online environment while providing top-tier customer support.

What Youll Be Doing:

• Review and moderate user-generated content according to platform guidelines
• Assist users via chat, email, or internal systems with professionalism and empathy
• Escalate violations or complex issues per internal protocols
• Support a safe and positive user experience by enforcing content policies
• Maintain accurate documentation of interactions and moderation actions

What We Offer:

• 3000 EUR Welcome Bonus to support your start in Portugal
• Comprehensive relocation package(including travel & temporary accommodation)
• Paid training and full onboarding process
• A vibrant multicultural work environment in sunny Porto
• Modern office space and supportive leadership
• Real opportunities for career growth in digital operations and customer experience

Help make the digital world a safer place while building your international career.

Apply now and become part of a mission-driven team in Porto!