Client Relationship Consultant Specialist DACH

Dolce & Gabbana; München; Vor Ort; EUR 80.000 - 100.000; Vollzeit

Zusammenfassung

A leading luxury fashion brand is seeking a CRC Specialist to enhance client relationships and contribute to sales performance in Germany. The ideal candidate will possess fluency in German and English, with a passion for luxury fashion and strong interpersonal skills. This role supports exclusive events and requires self-motivation and a client-oriented attitude. Flexibility within the store network is essential.

Qualifikationen

• Fluency in German and English; Italian or other European languages are a plus.
• Previous experience in luxury retail or client relationship roles.
• Strong interpersonal, organizational, and communication skills.
• Passion for luxury fashion and a client-oriented mindset.
• Self-motivation, discretion, and a high sense of responsibility.

Aufgaben

• Deliver an impeccable Dolce&Gabbana client experience in all interactions.
• Support Alta Moda, Alta Sartoria, Alta Gioielleria, and Alta Orologeria events.
• Drive sales performance and client development at a local level.
• Identify, recruit, and engage new clients for memorable experiences.
• Strengthen client loyalty through clienteling activities.
• Collaborate with Store Directors and Sales Teams for excellence in service.
• Coordinate participation of VIC clients in exclusive events and fashion shows.

Kenntnisse

Fluency in German

Fluency in English

Strong interpersonal skills

Organizational skills

Communication skills

Client-oriented mindset

Jobbeschreibung

As a CRC Specialist, you will embody the Dolce&Gabbana spirit by cultivating and maintaining exceptional relationships with our most valued clients. You will deliver outstanding service and contribute to our sales performance across the German market.

Key Responsibilities

• Deliver an impeccable Dolce&Gabbana client experience in all interactions.
• Support our Alta Moda, Alta Sartoria, Alta Gioielleria and Alta Orologeria events and projects.
• Drive sales performance and client development at a local level.
• Identify, recruit and engage new clients, ensuring personalized and memorable experiences.
• Strengthen client loyalty and maximize business opportunities through clienteling activities.
• Collaborate with Store Directors and Sales Teams to ensure excellence in service and event execution.
• Coordinate the participation of VIC clients in our exclusive events and fashion shows.

Requirements

• Fluency in German and English. Italian or any European language is considered a plus.
• Previous experience in luxury retail or client relationship roles.
• Strong interpersonal, organizational and communication skills.
• Passion for luxury fashion and a client-oriented mindset.
• Self‑motivation, discretion, and a high sense of responsibility.

Location:

Germany – flexible within our store network