Associate Director - Learning and Development/Field Force Effectiveness (m/f/d)

EyeBio; Deutschland; Vor Ort; EUR 90.000 - 120.000; Vollzeit

Zusammenfassung

A global leader in veterinary medicine is seeking an Associate Director for Learning and Development in Germany. The role focuses on supporting sales teams through tailored learning solutions, requiring over 10 years of experience in the pharmaceutical industry. Ideal candidates must be fluent in German and English, with a willingness to travel. Join a dedicated team committed to improving animal health and well-being. This position offers competitive compensation and opportunities for professional growth.

Qualifikationen

• Experience as sales representative, sales manager and training manager is required.
• Fluency in spoken and written German and English language is mandatory.
• Willingness to travel is necessary.

Aufgaben

• Support and facilitate learning and development activities within the cluster.
• Collaborate with stakeholders for effective learning solutions.
• Monitor and report the performance of sales managers.

Kenntnisse

Adaptability

Leadership

Coaching

Stakeholder Engagement

Business Data Analytics

Strategic Planning

Ausbildung

Min. 10 years experience in pharmaceutical industry or similar

Tools

Data Analysis Tools

Jobbeschreibung

Associate Director - Learning and Development/Field Force Effectiveness (m/f/d)

The Associate Director supports and facilitates learning and development activities within the cluster and influences the design and execution of learning plans to achieve business results. The role supports our Sales teams, Business Unit directors and their direct reports in the execution of the L&D strategy through consulting and delivery on appropriate learning solutions. With a special focus on field force effectiveness, they closely collaborate with the cluster GM, BU leads and sales managers to ensure a continuous cycle of learning, coaching, and improving our sales force capabilities and performance.

They engage with key stakeholders to ensure learning solutions continue to support and positively drive desired outcomes. The role holder is expected to spend considerable amount of time in the field working directly with sales manager and sales representatives.

Responsibilities

• Effectively establish, deepen and sustain key relationships with Business Unit Leads and mid-level managers to understand their business needs and related performance gaps, provide oversight and analysis when defining requirements, and demonstrate an understanding of processes and methodology for appropriate learning solutions.
• Be responsible for the implementation of the annual L&D Curriculum in alignment with the local business and Global L&D function.
• Train Sales Managers to be best in class sales coaches through select learning solutions.
• Monitor and report performance of sales managers coaching and selling skills in action and provide additional support where needed.
• Lead collaborative efforts with stakeholders to define desired performance outcomes; provide feedback and coaching on learning programs and policies.
• Identify performance needs and gaps and facilitate delivery of learning solutions to the business when appropriate.
• Monitor, analyze, interpret, and report internal trends; make recommendations for learning solutions for the business.
• Remain current on learning and development related tools, techniques, strategies and practices to provide relevant, informed consultative advice; share leading learning practices with teams and stakeholders.
• Ensure successful learning outcomes by directing the identification and translation of client learning needs into a defined learning strategy and implemented solutions.
• Act as a liaison between the Learning Support Services function and stakeholders to ensure alignment with learning needs; ensure learning solutions created meet the requirements of the client; identify alternate non‑training solutions when appropriate.
• Deliver training and support to TSV members as needed.
• Understand feedback provided by Learning Support Services (LSS) on overall success of learning solutions; interpret and discuss feedback with stakeholders, monitor impact and cost‑effectiveness of learning solutions; suggest improvements to enhance learning program effectiveness and sustainability.
• Report timely feedback on learning effectiveness to the business through pre‑determined KPIs and communicate suggestions for improvement.
• Document needs for customization or localization of learning programs.
• Review interim/unplanned learning activities and requests; make appropriate recommendations.

Field Force Effectiveness & Business Analytics

• Align with local key stakeholders on Data & Analytics strategy towards standardizing KPI management & reporting.
• Support managers and business leads with training and coaching on the usage of analytical tools to get the best out of data and support their teams and customers.
• Support managers and business leads with training and coaching on the usage of resource allocation to maximize performance of field teams.
• Collaborate with local Analytics/CRM teams to improve CRM capabilities such as Dx / Remote / Face‑to‑face interactions and improvement of CRM operating guidelines.
• Collaborate with GMs & BUDs and sales managers on execution of sales effectiveness solutions.
• Manage execution and maintenance of field coaching platform within CRM and add value to individuals supporting greater results.

Competencies

• Leadership: Demonstrated skill in applying approaches, tools, and techniques to gain the cooperation and support of others; ability to lead by example and foster collaborative relationships.
• Influencing: Advanced ability to partner, collaborate, and impact decisions within and outside the organization.

Requirements

• Min. 10 years experience in pharmaceutical industry or similar.
• Experience as sales representative, sales manager and training manager.
• Fluency in spoken and written German and English language.
• Willingness to travel.

Required Skills

Adaptability, Business Administration, Business Case Development, Business Data Analytics, Business Management, Business Relationship Building, Business Studies, Coaching, Data Analysis Tools, Leadership, Learning Strategies, Management Process, Operations Management, Organizational Alignment, Pharmaceutical Industry, Process Improvements, Project Management, Results‑Oriented, Sales Management, Stakeholder Engagement, Stakeholder Relationship Management, Strategic Planning, Strategic Thinking

EEO Statement

We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace. People with severe disabilities and their equivalents will be given preference if they are equally qualified.

Our Animal Health Division is a trusted global leader in veterinary medicine, dedicated to preserving and improving health, well‑being, and performance of animals and the people who care for them. We are a global team of professionals working together to make a positive difference in animal care and the world’s food supply and have a deep sense of responsibility towards our customers, consumers, animals, society, and our planet.