Associate Account Manager - German, Amazon Vendor Services (m / w / d)

Amazon EU SARL (Germany Branch) - D70; Stuttgart; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading e-commerce platform in Stuttgart is seeking an Associate Account Manager to drive brand growth and customer satisfaction. In this role, you'll utilize data analytics to identify business opportunities and collaborate with various stakeholders to enhance operational excellence. You'll need a Bachelor's or Master's degree, 12 months of relevant experience, and fluency in German and English. This position offers significant opportunities for professional growth in a diverse, international environment.

Qualifikationen

• 12 months professional experience in Business Operations, E-Commerce, or Management after graduation.
• Fluent written and verbal communication in German and English (C1 level).
• Strong business acumen and analytical skills.

Aufgaben

• Drive long-term benefits through data analytics.
• Ensure operational excellence in EU supply-chain.
• Manage promotional activities for Amazon events.
• Grow product selection and enhance customer journey.

Kenntnisse

Business Operations

E-Commerce

Analytical skills

Time management

Fluent in German

Fluent in English

Ausbildung

Bachelor’s / Master’s degree

Tools

MS Office (Excel, PowerPoint)

Jobbeschreibung

Über uns: At Amazon, we’re on the lookout for the curious, those who think big and accept challenges, willing to build the future with us. Amazon Vendor Services (AVS) is a paid B2B service that aims to help strategic brands partner with Amazon to grow their business.

As an Associate Account Manager (internal title: Brand Specialist), you will gain 360-degree exposure to all areas of e-commerce at a Pan-EU level, owning the relationship with your brand and structuring a short- and long-term strategy focused on brand growth and Customer Satisfaction. You will act as a consultant, driving selection and promotional activities, monitoring success metrics daily, and ensuring the brand’s experience with AVS demonstrates our customer obsession.

You will collaborate with different stakeholders to implement new ideas and processes within Amazon EU, such as Product Category Management, Supply Chain management, Finance, and Marketing, developing your skills and future career. Your role will focus on four crucial business areas:

1. Core Service: Use deep data analytics to identify EU industry opportunities and recommend improvements to overall business performance through Amazon programs (e.g., Amazon Business) to drive long-term benefits.
2. Availability & Operational Excellence: Drive EU supply-chain operational excellence by reducing costs, defects, lead times, and managing stock in our fulfilment centres.
3. Promotion & Funding: Recommend marketing and advertising campaigns for brands to promote new products, increase traffic, and improve conversions. Manage promotional activities for Amazon events like Prime Day and drive brand weeks with vendors, working closely with Amazon Advertising to explore further marketing opportunities.
4. Selection & IDQ: Grow product selection by managing new product launches and improving discoverability. Identify product gaps, onboard new products, and enhance the customer journey on Amazon through activities like store walkthroughs, competitor benchmarking, and creating enhanced content on detail pages.

Interested in a typical day? Check out videos like "Brand Specialists at Amazon - Jump Right In" and "Brand Specialists at Amazon. What do they do?" for insights into the role and team.

About the team: As an Associate Account Manager at Amazon, you will be part of a diverse, international environment, building a network across Europe through community events and affinity groups. This role is a stepping stone for accelerating your professional growth within a global e-commerce leader. Come build the future with us!

GRUNDQUALIFIKATIONEN

• Bachelor’s / Master’s degree or relevant background
• Minimum 12 months professional experience in Business Operations, E-Commerce, or Management after graduation
• Fluent written and verbal communication in German and English (minimum C1 level)
• Knowledge of MS Office programs (Excel, PowerPoint)

BEVORZUGTE QUALIFIKATIONEN

• Strong business acumen and analytical skills
• Knowledge of another European language (preferably French, Italian, or Spanish)
• Basic knowledge of SQL or website content management systems
• Effective internal and external communication skills
• Planning, prioritization, and time-management skills

Amazon is an equal opportunity employer. We value diversity and make recruiting decisions based on experience and skills. Protecting your privacy is a priority; please consult our Privacy Notice for details. If you need workplace accommodations during the application process, visit our support page for more information.