Assistant Shop Manager Berlin (m/f/d)

Brammibal’s Donuts; Berlin; Vor Ort; EUR 40.000 - 60.000; Teilzeit

Zusammenfassung

A vibrant donut shop in Berlin is seeking an Assistant Shop Manager to help run daily operations, provide exceptional customer service, and lead a dedicated team. Key responsibilities include training staff, managing inventory, and leading by example on the shop floor. Ideal candidates will possess supervisory experience in hospitality, have a strong passion for customer service, and ideally have some knowledge of coffee. This role offers both full-time and part-time opportunities with competitive pay and benefits.

Leistungen

Full-time salary of EUR 2996,50

Tax-free bonuses for night and holiday work

Discounted Urban Sports Club membership

Free donuts and specialty coffee

Qualifikationen

• Previous experience in a supervisor position is required.
• Experience in the restaurant or hospitality industry, preferably.
• Ability to speak English; some German is a plus.

Aufgaben

• Lead daily floor shifts by setting an example.
• Assist the Shop Manager with planning and ordering.
• Onboard new team members and provide feedback.

Kenntnisse

Customer service

Team leadership

Barista skills

Jobbeschreibung

About the job

As Assistant Shop Manager (gn) will assist the Shop Manager with the day-to-day running of your store, keeping a close eye on the financial performance, motivating and training your team to perform at a high level every day and most importantly lead by example.

Our teams always succeed in making our customers feel welcome and providing them with a warm and friendly experience. As part of our FOH management team you are the face of Brammibal's Donuts. Serving our customers with a big smile, helping them with your donut‑expertise and brewing the most delicious cup of coffee is the most important part of your job.

We are a growing company, so the goal of this position is to take on a shop of your own in the future. We will support you on this journey by providing you with the training and tools you need for the job.

We are looking for an Assistant Manager at our Schöneberg Location, ideally on a 30hr/week base.

Your tasks

• Daily floor shifts with your team leading by example (making coffee, customer service, cleaning).
• Assisting the Shop Manager in the running of your dedicated shop in the following areas:
  • Planning and ordering of donut quantities.
  • Keeping track of the inventory of your entire store.
  • Shift planning.
  • Training and onboarding new team members.
  • Providing feedback and training to the existing team.
  • Enforcing work safety and hygiene rules.
• Participate in regular meetings with your fellow (Assistant) Shop Managers.

About you

• Previous experience in a supervisor position.
• Experience in the restaurant / hospitality / tourism industry.
• You love customer service and go out of your way to make each customer feel special.
• A love for donuts – knowing our product is key.
• Experience with Specialty Coffee or Barista skills would be a plus.
• Ability to speak English (some German would be a plus).
• Rote Karte Gesundheitsbelehrung (Instruction on food personnel hygiene at the health office – you can still easily get this when you start with us).
• You are trustworthy, reliable and punctual.
• You love to work with people.
• You are a true problem‑solver with a hands‑on mentality.

What we offer

• Transparent pay, benefits, and salary increases in accordance with the collective bargaining agreement of the German Federal Association of System Catering (Bundesverband der Systemgastronomie).
• Full‑time position with 37.5 hours per week; part‑time (30 hours) also possible.
• Full‑time salary of EUR 2996,50 according to pay group 6.
• Above‑collective‑agreement, tax‑free bonuses for night work as well as for work on Sundays and public holidays, plus tips.
• Increase in vacation days based on length of service.
• Summer and winter bonuses with longer company tenure.
• Discounted Germany Ticket (approx. EUR 11 per month).
• Discounted Urban Sports Club membership (only EUR 10 per month).
• Free consumption of donuts and specialty coffee, plus a discount on our products.
• Vegan shoes for the hospitality industry.
• The opportunity to grow in your role and within the company, with further training and development opportunities.

At Brammibal’s Donuts, we treat all applicants equally, regardless of gender, color, ethnic or social origin, language, religion or belief, age, marital status, physical disability, sexual orientation or gender identity.

Apply for the job

Do you want to join our FOH Management team? Then we'd love to hear about you! Please apply in English or German.

If you are who we are looking for all information is in writing – please do not include a picture in your application.