Administrative Assistant & Student Success Manager

ICN Berlin Business School gGmbH; Berlin; Vor Ort; EUR 35.000 - 40.000; Vollzeit

Zusammenfassung

An educational institution in Berlin is seeking an Administrative Assistant and Student Success Manager to oversee student services, manage administrative tasks, and enhance campus operations. The ideal candidate should be fluent in German and English, have strong organizational abilities, and possess a degree related to business or education. This full-time role offers a salary range of €35,000 – €40,000 annually and requires immediate availability.

Qualifikationen

• Previous experience as an administrative assistant, student advisor, or comparable role.
• Ability to handle confidential information with discretion.
• Familiarity with academic environments and student services.

Aufgaben

• Manage student attendance records.
• Provide on-site assistance to students.
• Coordinate services with external providers.

Kenntnisse

Fluent in German

Fluent in English

Strong organizational skills

Problem-solving skills

Empathy

Ausbildung

High school diploma or equivalent

Degree in business administration or related field

Tools

Microsoft Office Suite

Jobbeschreibung

As the Administrative Assistant and Student Success Manager at ICN Business School’s Berlin campus, you will play a vital role in ensuring the smooth operation of our academic and student support services. Acting as a key liaison between students and the school, you will provide administrative support, manage student services, and contribute to overall campus management. This role requires multitasking, strong organizational skills, and a proactive, solution-oriented mindset. Your work will directly impact both the quality of the student experience and the efficiency of campus operations.

Key Responsibilities

Student Services

• Manage student attendance records

• Provide certificates and registration support

• Offer on-site assistance to students

• Organize and implement student events

Administrative Support

• Keep track of student registrations and payments

• Support staff with travel bookings and expense claims

Campus Management

• Manage classrooms and ensure teaching spaces are equipped

• Coordinate services with external providers (cleaning, IT, etc.)

Qualifications

• Education: High school diploma or equivalent; degree in business administration, education, or a related field is a plus

• Experience: Previous experience as an administrative assistant, student advisor, or in a comparable role

• Languages: Fluent in German and English (written and spoken); French is an advantage

• Excellent organizational and time-management skills

• Strong verbal and written communication abilities

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software

• Ability to handle confidential information with discretion

• High attention to detail and accuracy

• Ability to work independently as well as part of a team

• Strong problem-solving skills and ability to adapt quickly

• Capacity to multitask in a fast-paced environment

• Empathy and ability to support and mentor students effectively

• Familiarity with academic environments and student services

Position Details

• Location: ICN Berlin Business School, Alt-Moabit 96, 10559 Berlin

• Hours: Full-time, 40 hours per week

• Contract: Permanent

• Travel: One week of onboarding in France; approx. two business trips to France per year

• Start date: Immediate start preferred

• Salary range: €35,000 – €40,000 per year