Abercrombie & Fitch - Assistant Manager (m/w/d), Mall of Berlin

Abercrombie and Fitch Co.; Berlin; Vor Ort; EUR 35.000 - 50.000; Vollzeit

Zusammenfassung

A leading specialty retailer in Berlin is seeking a qualified candidate for a supervisory role. The position involves delivering excellent customer service, driving sales, and managing store operations. Successful applicants will have a Bachelor's Degree or equivalent experience and fluency in English & German. Join a company that values diversity, provides extensive training and development opportunities, and offers great benefits including a quarterly sales bonus and an indefinite contract.

Leistungen

Quarterly Stores Sales Bonus Program

Christmas bonus

Paid time off

Merchandise discount

Training and development opportunities

Qualifikationen

• CEFR B2 Fluency in English & German is required.
• Ability to thrive in a fast-paced environment.

Aufgaben

• Deliver best-in-class customer service.
• Analyze business, set goals, and execute to hit sales targets.
• Manage daily store operations including opening and closing routines.

Kenntnisse

Problem-solving skills

Multitasking capability

Team building skills

Knowledge of fashion

Ausbildung

Bachelor's Degree or one year of supervisory experience

Jobbeschreibung

Company Overview

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

What You'll Do

• Customer Experience: Deliver best-in-class customer service.
• Drive Sales: Analyze business, set goals, and execute to hit sales targets.
• OMNI Channel Fulfillment: Manage daily store operations including opening and closing routines.
• Store Presentation and Sales Floor Supervision: Oversee floorset updates, styling recommendations, and product knowledge.
• Store & Stockroom Operations: Optimize efficiency in all store processes.
• Staffing, Scheduling, and Payroll Management: Lead recruiting, training, and engagement.
• Training and Development: Coach staff to high performance.
• Communication: Maintain clear internal communication.
• Asset Protection: Safeguard store assets and ensure safety.

Qualifications

• Bachelor’s Degree OR one year of supervisory experience in a customer-facing role.
• CEFR B2 Fluency in English & German, required.
• Strong problem‑solving skills.
• Ability to thrive in a fast‑paced and challenging environment.
• Team building and self‑starter skills.
• Drive to achieve results and multitasking capability.
• Fashion interest and knowledge.

Benefits

• Quarterly Stores Sales Bonus Program
• Christmas bonus
• Indefinite Contract*
• Paid time off which can increase with position and seniority
• Merchandise discount
• Comp days and floating holiday
• Paid volunteer day per year
• Associate assistance program access to free mental and behavioral health counseling
• Headspace – leading science‑based mental health solution app
• Carrot – benefit designed to support your parenthood journey
• Proxalto – annual contribution to a private pension insurance
• Training and development opportunities for career advancement, promoting from within
• A global team of people who celebrate you for being YOU

*pending completion of six months probationary period

Abercrombie & Fitch Co. is an Equal Opportunity employer.