Policy and Procedures Documentation/Writer

IFG International Financial Group Ltd; Toronto; Hybrid; CAD 100,000 - 125,000; Full time

Job summary

A leading banking client in Canada is seeking a Policy and Procedures Documentation/Writer. This 6-month contract role involves creating and updating critical policy documents, ensuring compliance, and acting as a Subject Matter Expert. Candidates should have extensive experience in technical writing, particularly within the Information Technology sector, and be proficient in MS-Office applications.

Qualifications

• 10+ years in technical writing in IT.
• Experience with policy and process documentation.
• Proficient in MS-Office applications including SharePoint.

Responsibilities

• Responsible for reporting related to policy management.
• Authorship and review of U.S. Policy Addendums.
• Monitor policy changes and manage renewals.

Skills

Technical writing

Policy & Procedures writing

Communication

Project management

Education

Bachelor's degree

Tools

MS-Office

SharePoint

Microsoft Teams

Job description

Policy and Procedures Documentation/Writer

Pay Rate: $83

Job Type: Contract

Pay Rate: $83 Location: Toronto ON Job Type: Contract Our client, a top banking client in Canada is looking to hirePolicy and Procedures Documentation/Writerfor their team with a contract for6 Monthswith potential extension or conversion to Permanent based on performance. Hybrid - 2 days in Toronto Office.

Day to Day Responsibilities:

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Prepares high-quality, timely and accurate reporting related to policy management. Accountable for all status and risk/issues reporting, decision collection, change analysis, and document updates.
• Oversees all U.S. Policy Addendums owned by GTA U.S. from a content point of view. Examples of responsibilities include:
• Authoring of new U.S. Addendums based on input from U.S. policy owners
• Reviewing and updating content related to existing Addendums as they are being renewed
• Ensuring compliance and consistency of all policy documents with FFEIC guidelines
• Active monitoring of renewals and material changes of Global policies which might trigger changes to U.S. Addendums
• Acting as Policy SME within the department and conducting policy writing training and workshops for all policy owners
• Serving as liaison between GTA U.S. and U.S. Risk Governance and Policy ("USRGaP") group, representing GTA U.S. in all workshops and decision-making processes at the SBUS level
• Understands, articulates and implements policies and procedures within the team and establishes new and/or updated processes, goals, scope and/or tooling
• Creates and maintains the inventory of all global policies applicable to U.S. Technology activities:
• Monitor policy changes
• Identify new SBUS Addendums needs
• Manage the annual U.S. addendum renewal and approval process in the Clausematch system
• Assist owners in dissemination and evidence keeping process
• Produce adoption, review and approval reports as required
• Provide Impact Analysis of changes to existing documents
• Understands how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas in accordance with bank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.

Candidate Requirements/Must Have Skills:

• 10+ years of experience in technical (Policy & Procedures) writing in the Information Technology space
• Bachelor's degree and/or extensive relevant experience
• Experience in preparing policy and process documentation
• Experience in preparing Standard Operating Procedure documentation
• Proficient in MS-Office productivity applications (including SharePoint and Microsoft Teams)

Nice-To-Have Skills:

• Knowledge in IT Asset Management and Decommissioning

Soft Skills:

• Excellent verbal and written communications skills
• Champions a high-performance environment and contributes to an inclusive work environment.
• Demonstrated expertise
• Ability to manage multiple and complex projects / initiatives
• Awareness of multiple mandates in developing product / product delivery

If you are interested in hearing more about this role, please send your updated resume in MS Word format to [e-mail] and mention the " Policy and Procedures Documentation/Writer" in the subject line.
Other roles can be viewed at www.ifg-global.com
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