Remote Work jobs in Malaysia

Employer Industry: Technology Consulting

• Competitive salary up to 7 years of experience in Citrix Xendesktop/XenApp architecture and components
• Opportunity for career advancement and growth within the organization
• Flexible remote work options: Hybrid, Remote, and On-site
• Comprehensive benefits package, including generous employer contributions to group insurance and collective retirement savings
• Access to annual budget for computer equipment
• Balanced work environment and flexible scheduling
• Career development opportunities, including training, certifications, and online or in-person learning
• Collaborative and supportive international community of experts

• Provide daily support for Citrix Xendesktop environment with users in various geographical locations
• Implement rigorous monitoring of VDI environment using tools such as Citrix Director and Citrix Command Center
• Develop and implement update and deployment process for WMS/ThinOs image for internal and external terminals
• Establish and operate information and communication management systems (SIG)
• Actively participate in planning and implementation of new projects
• Interface with vendors and internal global teams to ensure environment compliance with standards
• Manage business continuity in relation to disaster recovery
• Maintain high levels of system reliability, availability, and resilience
• Provide 1st, 2nd, and 3rd level support for production environments
• Proactively monitor system performance and manage capacity
• Perform system upgrades and mandatory security/OS patches
• Provide 24/7 on-call support based on team rotation
• Conduct thorough morning checks on all critical applications using existing tools or scripts
• Strictly adhere to company policies and procedures regarding change and incident management
• Ensure all systems are deployed in accordance with group standards and best practices
• Incident and problem management: take ownership and work with the team to resolve production-related issues
• Follow standard group security practices in the environment
• Maintain accurate and up-to-date inventory of hardware and infrastructure software
• Excellent communication skills in English, as the position requires communication with clients outside of Quebec

• 5 to 7 years of experience in managing Citrix Xendesktop/XenApp architecture and components
• Good knowledge of Citrix Xendesktop 7.X architecture and components
• Good knowledge of Citrix Netscaler 10.X technology
• Good knowledge of Microsoft operating system (Win 7, 64bit & Win 10), Office Suite, and Microsoft development tools (Visual Studio, etc.)
• Good knowledge of Windows operating system components and technologies such as Windows registry, PowerShell, etc.
• Good knowledge of Active Directory
• Good knowledge of SSL certificate implementation
• Good understanding of firewall rules implementation and troubleshooting
• Excellent written and oral communication skills

None mentioned

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