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A global customer experience solutions provider is seeking a Cloud Solution Architect to lead security engagements and improve cloud operations. Qualified candidates should have over 5 years of IT experience with a strong focus on cloud security and Azure. Excellent communication skills are essential for collaborating with clients and conveying complex concepts effectively. This role is primarily remote, supporting diverse clients across multiple languages.
Job Title: Cloud Solution Architect - Azure - with English and (Italian, French, German and Spanish)
Job Description
The Success Program Cloud Solution Architect plays a critical role in delivering customer success engagements focused on reviewing customers cloud operations posture, as well as program business alignment. This individual works closely with Customer Success Account Managers (CSAMs), client process or function owners, technical subject matter experts (SMEs), and other stakeholders to drive value realization, customer satisfaction, and cloud success. The role demands a professional with program management, service management and Azure technical experience, capable of understanding customers cloud operations / governance and engaging in discussions about cloud operations, infrastructure, migration, and best practice implementation, while ensuring program alignment to customers business goals.
Location: BGR Work-at-Home
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.