Jobs in Gatineau, United States

Employer Industry: Customer Service and Technology Solutions

• Salary range of $16-$20/hr, plus performance-based incentives
• DailyPay enrollment option to access pay early
• Comprehensive benefits including medical, dental, and vision insurance
• Opportunities for career advancement and personal development with a focus on diversity and inclusion
• Flexible remote work environment allowing for a work-from-home setup
• Supportive company culture with networking groups and mentorship programs

• Provide inbound customer support using a call flow guide in the customer’s preferred language
• Assist customers in resolving basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services to enhance customer experience
• Deliver exceptional customer service with a positive attitude

• Fluency in both Spanish and English
• Minimum of 1 year of customer service experience
• High school diploma or GED
• Ability to work in a quiet, distraction-free environment
• Strong computer navigation skills and proficiency in fast-paced multi-tasking

• Eagerness to learn new technologies
• Strong commitment to customer satisfaction
• Proficiency in using desktop or laptop computers for work-related tasks
• Open availability for various shift schedules

#CustomerService #RemoteWork #CareerGrowth #DiversityAndInclusion #TechSolutions

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.