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Jobs in Austin, Canada
Customer Service Representative-Remote (Bilingual: Spanish / English)
Concentrix
Wainwright
Remote
CAD 60,000 - 80,000
Yesterday
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Account Executive - Digital Sales Canada (Bilingual in French)
Elavon
Kawartha Lakes
Remote
CAD 60,000 - 80,000
Yesterday
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Personal Insurance Account Manager (with sales component) - 9867 - IW-9867
DGA Careers
Calgary
Remote
CAD 60,000 - 80,000
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Concentrix
Airdrie
Remote
CAD 35,000 - 50,000
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Customer Service Representative-Remote (Bilingual: Spanish / English)
Concentrix
Wainwright
Remote
CAD 60,000 - 80,000
Full time
2 days ago
Be an early applicant
Job summary
A customer service company is seeking a remote Customer Support Representative who is fluent in both Spanish and English. You will assist customers with inquiries, document their information, and promote additional services. Preferred candidates have at least a year of customer service experience and possess strong problem-solving skills. A supportive work environment and comprehensive benefits are included.
Benefits
Salary range of $16-$20 per hour
Comprehensive benefits including medical, dental, vision insurance
DailyPay enrollment option
Opportunities for career advancement
Work-from-home convenience
Qualifications
- Fluent in both Spanish and English.
- Minimum of 1 year of customer service experience.
- Ability to work in a quiet, distraction-free environment from home.
Responsibilities
- Provide inbound customer support in both Spanish and English using a call flow guide.
- Assist customers with basic technical issues and inquiries.
- Track, document, and retrieve customer information in databases.
- Promote additional products and services to customers.
- Deliver exceptional customer experiences.
Skills
Fluency in Spanish
Fluency in English
Customer service experience
Strong computer navigation skills
Multi-tasking
Education
High school diploma or GED
Job description
Overview
Employer Industry: Customer Service and Support
Benefits
- Salary range of $16-$20 per hour, plus performance-based incentives
- DailyPay enrollment option to access pay early
- Comprehensive benefits including medical, dental, vision insurance, and paid time off
- Opportunities for career advancement and personal development, with 80% of managers promoted from within
- Work-from-home convenience with a supportive and inclusive culture
- Engaging company events and programs focused on diversity, equity, and inclusion
Responsibilities
- Provide inbound customer support in both Spanish and English using a call flow guide
- Assist customers with basic technical issues and inquiries
- Track, document, and retrieve customer information in databases
- Promote additional products and services to customers
- Deliver exceptional customer experiences with a positive attitude
Qualifications
- Fluent in both Spanish and English
- Minimum of 1 year of customer service experience
- High school diploma or GED
- Ability to work in a quiet, distraction-free environment from home
- Strong computer navigation skills and proficiency in fast-paced multi-tasking
Preferred Qualifications
- Experience working in a remote customer service role
- Familiarity with various customer service technologies
- Strong problem-solving skills and adaptability
- Previous experience in a bilingual support role
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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