Work from Home – Bilingual Tax Advisor - TurboTax Live

Intuit; Saguenay; Remote; CAD 60,000 - 80,000; Part time

Job summary

Une entreprise de technologie financière recherche un Expert Fiscal Bilingue saisonnier pour aider les clients à compléter leurs déclarations fiscales. Vous fournirez des conseils en matière de fiscalité et utiliserez des outils de communication vidéo. Le poste nécessite au minimum deux ans d'expérience en préparation fiscale et une maîtrise de l'anglais et du français, avec une flexibilité horaire d'au moins 20 heures par semaine.

Benefits

Rémunération compétitive

Bonus en espèces

Équité

Avantages sociaux

Qualifications

• Minimum de deux ans d'expérience en préparation de déclarations fiscales.
• Bilingue en anglais et en français.
• Capacité à préparer des déclarations fiscales personnelles complexes.

Responsibilities

• Aider les clients à compléter leurs déclarations fiscales.
• Utiliser des ressources gouvernementales et des outils de communication vidéo.
• Documenter les interactions avec les clients.

Skills

Expertise fiscale

Communication efficace

Résolution de problèmes complexes

Recherche / Ressources

Compétences techniques

Tools

Logiciel de préparation fiscale

Job description

Overview

Intuit est la plateforme technologique financière mondiale qui favorise la prospérité des personnes et des communautés que nous servons. Avec environ 100 millions de clients dans le monde utilisant des produits tels que TurboTax, Credit Karma, QuickBooks et Mailchimp, nous croyons que tout le monde devrait avoir la possibilité de prospérer. Nous ne cessons jamais de travailler pour trouver de nouvelles façons innovantes de rendre cela possible.

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Responsibilities

• In this role, you will help our customers complete their taxes using Intuit TurboTax products. By providing tax guidance and reviewing personal tax returns for customers completing their tax return on their own, full service return preparation, and managing product/software inquiries, you will be working toward accelerating our goal of Powering Prosperity Around the World.
• You will utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer in terms they will understand.
• This is a virtual, customer-facing role, so you will use our state of the art video communication software to interact with customers, and you will document your interactions to maintain accurate records.
• As a Tax Expert, you have a minimum of two (2) years of paid professional tax preparation experience.
• You will be asked to provide your CRA RepID (representative identifier) to allow your use of the CRA Represent a Client service upon successful onboarding.
• You have experience utilizing professional tax software to prepare and file personal tax returns, including those with complex elements such as employment, self-employment, rental income, investments, T1135 forms, foreign income, and various credits and deductions.
• You are passionate about helping clients navigate the complexities of taxation, and you’re committed to enhancing our brand by delighting our customers and empowering them to prepare their taxes.
• You possess excellent customer service skills, and you are excited to interact with customers through video and audio tools in a professional, friendly, and confident manner.
• You must be willing and available to work a flexible schedule with a minimum of 20 hours per week.
• This position requires proficiency in both English and French. As a Seasonal French Bilingual Tax Expert, you will prepare tax returns and provide real-time guidance on a range of tax matters to English- and French-speaking clients from across Canada. This posting is for an existing vacancy.

Qualifications

• Expérience dans la préparation de déclarations d'impôts de sociétés (T2).
• Expérience dans la préparation de déclarations d'impôts du Québec (TP1).
• Minimum two (2) years of paid professional tax preparation experience.
• Experience with professional tax software and preparing personal tax returns, including complex situations (employment, self-employment, rental income, investments, foreign income, credits and deductions).
• Bilingual English and French proficiency; flexible schedule with at least 20 hours per week.

Skills & Abilities

• Tax expertise – fundamental understanding of tax laws and continuous learning to stay updated.
• Effective communication – written and verbal skills to provide quality service; active listening and empathy.
• Complex problem solving – ownership to resolve or escalate issues promptly.
• Research / resourcefulness – curiosity and ability to locate appropriate solutions.
• Technical acumen – willingness to learn tools and basic troubleshooting.

Compensation and Benefits

Intuit offers a competitive compensation package with a strong pay-for-performance approach. Base pay ranges are listed by location (e.g., Prince Edward Island, British Columbia, Nova Scotia) and vary by knowledge, skills, experience, and location. Eligible for a cash bonus, equity rewards, and benefits in accordance with applicable plans and programs. Intuit conducts pay equity comparisons across categories of ethnicity and gender.

PEI: 24.50/hour – 33.50/hour; BC: 24.50/hour – 33.50/hour; Nova Scotia: 24.50/hour – 33.50/hour. See full details under Carrières | Avantages sociaux.