Web & WCMS Support Analyst — UAT & Requirements

TAG HR; Outaouais; On-site; CAD 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking a Business Analyst to analyze website information architectures, develop requirements documentation, and support user acceptance testing. The ideal candidate must possess a certificate in computer science, at least five years of relevant experience, and certifications in Business Analysis and ITIL. The position involves collaborating with client groups to define website requirements and organizing meetings as necessary. Salary range is $45 - $75+ based on experience.

Qualifications

• Minimum 5 years experience emulating technical problems encountered by users.
• Experience in collecting and maintaining a problems and solutions log.
• Experience serving as a liaison between vendors, information systems technicians and end-users.

Responsibilities

• Analyze website information architectures.
• Conduct work sessions with client groups.
• Develop requirements documentation for a WCMS.

Skills

Technical problem emulation

User support liaison

Requirements documentation

UAT assistance

Education

Certificate/Diploma/Degree in Computer Science

Business Analyst Certification

ITIL Certification

Job description

A recruitment agency is seeking a Business Analyst to analyze website information architectures, develop requirements documentation, and support user acceptance testing. The ideal candidate must possess a certificate in computer science, at least five years of relevant experience, and certifications in Business Analysis and ITIL. The position involves collaborating with client groups to define website requirements and organizing meetings as necessary. Salary range is $45 - $75+ based on experience.