Water Damage Technician Lead – London

On Side Restoration; London; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading restoration company in London, Ontario, is seeking a Lead Water Damage Technician to oversee emergency responses to water damage. The successful candidate will lead a team, ensuring effective restoration and customer support. The role requires leadership skills, experience with drying tools, and strong communication abilities. This full-time position offers competitive pay and comprehensive benefits including a health plan, RRSP matching, and an employee assistance program.

Benefits

Employee assistance program

RRSP matching

Comprehensive health plan

Qualifications

• Proactive attitude and leadership ability.
• Ability to perform structural drying assessments.
• Clean driver's license and background check.

Responsibilities

• Lead team responding to water-related emergencies.
• Ensure restoration to pre-disaster state.
• Work calmly and empathetically with customers.

Skills

Leadership experience

Experience with drying tools

Knowledge of structural drying procedures

IICRC certification

Time management

Safety-first mindset

Proficiency in English

Tools

Drying tools

Job description

Compensation : $23 – $30 / hour (full-time / permanent). This range is based on experience and the interview with the hiring manager.

Ever felt like you’re drowning in stress? Water damage in a home or business is one of the most stressful events our clients might ever experience.

Lead Water Damage Technicians at On Side do the work to evaporate water-related stress, bringing calm, order, and dryness to all!

The Job – Lead Water Damage Technician

At On Side, Lead Water Damage Technicians (WDTs) lead the team, responding to water-related emergencies such as burst pipes, blocked drains, sewer backups, and other disasters.

Understanding the urgency of these situations and working with customers in a caring, calm, and empathetic manner are essential for success.

Working as a team, WDTs clean up the mess to ensure everything is restored to its pre-disaster state.

What you bring :

A Lead WDT brings a proactive, 'get it done!' attitude and a host of relevant abilities.

Additional abilities include :

• Leadership experience and ability to lead a team
• Experience with drying tools (air movers, negative air machines, pressurized drying systems, floor drying systems, dehumidifiers)
• Knowledge of structural drying procedures
• IICRC S-Standard and Reference Guide for Professional Water Damage Restoration certification
• Ability to perform structural drying assessments per IICRC guidelines
• Ability to complete multi-unit structural drying assessments
• Organized with good time management and tool familiarity
• Physically fit
• Safety-first mindset
• Valid driver’s license and a clean criminal record
• Proficiency in written and spoken English

Relevant industry experience (not mandatory) that can contribute to success includes roles such as Water Damage Manager, lead hand, Water Damage Technician, plumber, janitor, vac truck operator, or technician.

Additional skills that would be advantageous but are not required include :

• Knowledge of 3D Imaging

Of Note

Disasters can occur at any time, so a rotating schedule including 24/7 after-hours on-call work is required.

What’s in it for you?

We’re an established company in a growing industry and are looking for talented individuals! We want you to find fulfillment in your work, enjoy your colleagues, and have opportunities for learning and advancement. We also offer an employee assistance program, RRSP matching, and a comprehensive health plan including extended medical (chiropractic, massage, acupuncture, vision), dental, long-term disability, and life insurance. At On Side, we value diversity and inclusion and encourage everyone to bring their authentic selves to work every day.