Virtual Customer Assistant

Magna International; Surrey; On-site; CAD 30,000 - 60,000; Full time

Job summary

A global automotive manufacturing company is seeking a highly organized Virtual Assistant to support their team with various administrative tasks. Ideal candidates will have exceptional communication skills and a strong background in office management. Key responsibilities include calendar management, customer inquiries, data entry, and bookkeeping using QuickBooks. The position requires excellent organizational abilities, multitasking skills, and proficiency in Microsoft Office and Google Workspace. This is an opportunity to thrive in a dynamic work environment.

Qualifications

• Excellent communication skills and a strong background in office management.
• Ability to multitask effectively while maintaining professionalism.

Responsibilities

• Provide administrative support, including calendar management.
• Handle customer inquiries and provide exceptional customer service.
• Manage data entry tasks with attention to detail.
• Assist with bookkeeping and basic accounting tasks.
• Maintain organized filing systems for document retrieval.
• Proofread documents for clarity.
• Utilize Microsoft Office and Google Workspace.
• Operate multi-line phone systems demonstrating excellent phone etiquette.
• Support front desk operations.
• Collaborate with team members to streamline processes.

Skills

Proficient in QuickBooks

Strong organizational skills

Excellent typing skills

Bilingual abilities

Clerical experience

Strong customer support skills

Effective time management skills

Experience as a personal assistant

Tools

QuickBooks

Microsoft Office

Google Workspace

Job description

We are seeking a highly organized and proactive Virtual Assistant to support our team with various administrative tasks. The ideal candidate will possess excellent communication skills and have a strong background in office management. This role requires the ability to multitask effectively while maintaining a high level of professionalism in all interactions.

Duties

• Provide administrative support, including calendar management and scheduling appointments
• Handle customer inquiries and provide exceptional customer service
• Manage data entry tasks, ensuring accuracy and attention to detail
• Assist with bookkeeping and basic accounting tasks using QuickBooks
• Maintain organized filing systems for easy retrieval of documents
• Proofread documents for clarity and correctness
• Utilize Microsoft Office and Google Workspace for document creation and management
• Operate multi-line phone systems, demonstrating excellent phone etiquette
• Support front desk operations as needed, including greeting clients and managing communications
• Collaborate with team members to streamline processes and improve efficiency

Skills

• Proficient in QuickBooks, Microsoft Office
• Strong organizational skills with the ability to manage multiple tasks simultaneously
• Excellent typing skills with attention to detail in data entry and filing
• Bilingual abilities are a plus for effective communication with diverse clients
• Previous experience as a dental receptionist or medical receptionist is advantageous
• Demonstrated clerical experience with a focus on office management practices
• Strong customer support skills, ensuring client satisfaction at all times
• Effective time management skills to prioritize tasks efficiently
• Experience as a personal assistant is beneficial for managing executive tasks

If you are an enthusiastic individual who thrives in a dynamic work environment and meets the qualifications outlined above, we encourage you to apply for this exciting opportunity as a Virtual Assistant.