user support technician

Builden Network and Construction Solutions Ltd.; Williams Lake; On-site; CAD 30,000 - 60,000; Full time

Job summary

A construction services company in Williams Lake is seeking a full-time Technical Support Worker. You will provide customer service and support for computer networks while ensuring equipment setup and user training. The ideal candidate should have a trades diploma and be skilled in networking and computers. The role is on-site, offering a competitive hourly wage of $37.50 for 30 to 40 hours per week.

Qualifications

• Experience an asset.
• Ability to distinguish between colours.
• Criminal record check required.

Responsibilities

• Give access to computer networks.
• Respond to users experiencing difficulties.
• Provide advice and training to users.
• Set up equipment for employee use.
• Provide customer service.

Skills

Networking software

Internet

Servers

Presentation software

MS Office

Client focus

Time management

Education

Other trades certificate or diploma

Computer science

Job description

Posted onSeptember 23, 2025 by Employer details Builden Network and Construction Solutions Ltd.

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Job details

• Location Williams Lake , BC V2G 2L9
• Salary 37.50 hourly / 30 to 40 hours per week
• Terms of employment Permanent employment Full time
• Starts as soon as possible
• Source Job Bank #3408630

Overview

Languages

Education

• Other trades certificate or diploma
• Computer science

Experience

Experience an asset

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Give access to computer networks
• Report on the performance of computer systems and networks
• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• Supervise other technical support workers in this group
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Provide customer service

Supervision

Experience and specialization

Computer and technology knowledge

• Networking software
• Internet
• Servers
• Presentation software
• MS Office

Additional information

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Ability to distinguish between colours
• Combination of sitting, standing, walking

Own tools/equipment

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Initiative
• Judgement
• Organized
• Team player
• Ability to multitask
• Time management

Who can apply for this job?

The employer accepts applications from:

• Canadian citizens and permanent or temporary residents of Canada
• other candidates, with or without a valid Canadian work permit

Advertised until

2025-10-23

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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Builden Network and Construction Solutions Ltd.

• Construction
• 6job postings advertised
• Medium-sized business(between 5 and 100 employees)