(USA) Personal Shopper - Sam's

Sam's Club; Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading retail membership club in Ontario is looking for a dedicated individual to support Membership services. The role involves promoting the value of products, ensuring safety standards, and providing top-notch service to Members. Candidates should demonstrate strong communication skills and the ability to work collaboratively. Competitive pay and benefits are offered.

Benefits

Competitive pay

Performance bonuses

Medical, vision, dental benefits

401(k) and stock purchase options

Education benefits

Qualifications

• Strong ability to provide Member service by identifying needs and resolving issues.
• Experience adhering to safety standards and conducting safety sweeps.
• Ability to collaborate effectively with coworkers and management.

Responsibilities

• Support Membership by promoting products and managing orders.
• Ensure facility safety by following all guidelines.
• Engage with Members, assist with purchasing decisions, and resolve issues.

Skills

Member service skills

Safety standards compliance

Teamwork

Effective communication

Job description

Position Summary...

What you'll do...

Develop and support Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and working to meet Membership goals.

Maintain safety of the Facility by following all safety standards, procedures, and guidelines, including conducting safety sweeps, proper forklift spotting, handling and disposing of hazardous materials, adhering to Company steel standards, and reporting unsafe situations to Management.

Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning, wrapping, and palletizing items, ensuring order and invoice accuracy, securing items until Members arrive, and following up on out-of-stock merchandise to meet Member needs.

Complete work assignments and prioritize tasks using policies, data, and resources, collaborating with managers, coworkers, customers, and partners, identifying priorities, deadlines, and expectations, communicating progress, and seeking improvement opportunities.

Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting the Company’s products and services.

Ensure compliance with policies, procedures, and standards of ethics and integrity by implementing action plans, applying the Open Door Policy, and adhering to business practices.

Respect individuals by embracing diversity, creating an inclusive workplace, and fostering a culture of belonging where all associates can thrive.

Build strong, trusting relationships through teamwork, effective communication, and positive motivation. Develop and mentor others, recognize contributions, and strengthen team cohesion.

Act with integrity by maintaining high ethical standards, modeling Walmart values, and supporting a culture of accountability and transparency.

Deliver results by prioritizing customer and Member needs, making informed decisions, and considering the impact on the team and stakeholders.

Strive for excellence by fostering curiosity, supporting continuous improvement, adopting new technologies, and embracing change.

We offer competitive pay, performance bonuses, and benefits including medical, vision, dental, 401(k), stock purchase, life insurance, paid time off, and more.

Live Better U provides education benefits, with tuition, books, and fees paid by Walmart, for programs from high school to bachelor’s degrees.

The hourly wage range for this position is $18.00 to $25.00. Additional premiums may apply based on schedule, facility, or work performed.

Minimum and preferred qualifications apply. Location: 951 N Milliken Ave, Ontario, CA 91764-5008, United States of America.