Underwriting Assistant (Commercial Property)

SGI CANADA; Toronto; Hybrid; CAD 55,000 - 70,000; Full time

Job summary

A leading insurance provider in Toronto is seeking an Underwriting Assistant to provide administrative support to the underwriting team. The role involves processing new and renewal applications, maintaining filing systems, and assisting with less complex policies. Candidates should have a one-year certificate in a relevant field, with 1-2 years of office experience in the insurance industry. This hybrid position offers flexibility in work location and is committed to fostering a diverse workplace.

Qualifications

• 1-2 years' experience in an insurance industry office environment.
• Strong computing skills including proficiency in Microsoft Office.

Responsibilities

• Provide administrative support to the underwriting team.
• Assist in processing new/renewal applications and quotes.
• Develop and maintain working relationships with brokers.

Skills

Knowledge of office procedures

Knowledge of computers

Knowledge of Microsoft Word

Knowledge of Microsoft Excel

Knowledge of underwriting procedures

Knowledge of insurance principles

Education

One-year certificate from accredited institution

Job description

Do you value integrity and innovation? How about passion and caring? Great! Us too, and that's why you'll fit right in. Our intentional culture promotes trust and participation, encouraging you to bring your heart and mind to work every day.

Work Location: Toronto, Ontario. This hybrid role offers flexibility to work from home and at the Toronto West office on a scheduled rotation after completing training requirements.

Closes: Friday, February 13, 2026

General Accountability

The Underwriting Assistant provides administrative support to the underwriting team, assists with less complex renewals and new business, and assesses routine renewal applications for insurability.

Key Accountabilities

Note: This section is not intended to be an exhaustive list of duties and responsibilities – other duties and responsibilities may be assigned.

Administrative Support

• Reviews and dispatches underwriting submissions (entire triage process)

• Maintains filing systems.

• Provides administrative support to the underwriting team.

Policy Processing

• Assists in the processing of new/renewal applications, revisions, cancellations and quotes with a mix of processing simple new business and servicing existing policies.

• Assists the underwriter by doing base rating service for new and renewal business

• Issuance of our small business and less complex policies

• Reviews and evaluates less complex new business/renewal business as well as revisions to confirm the nature and degree of risk involved.

• Acquires further information on applications (and the risks involved) when necessary.

• Determines whether to accept, modify or escalate risks on less complex and small business accounts.

Broker Relationships

• Explains underwriting criteria and decisions to brokers on small and less complex business (verbally and/or in writing).

• Develops and maintains working relationships with brokers to generate a flow of profitable business and provide assistance in resolving any service matters.

• Promotes and sells supporting products to brokers.

• Negotiates conditions, premiums and limitations for less complex renewal policies to balance business needs and underwriting guidelines in limited situations (in applicable positions only).

Leadership

• Actively contributes to and supports a culture of a high performing workforce.

• Participates in divisional succession plans, ensuring professional and career development and supports development in others.

• Supports a culture of leadership and accountability to effectively deliver on strategic vision and corporate strategies.

• Is actively committed to leadership development across the company, supporting team and workforce readiness through mentoring, training and developmental opportunities.

Corporate Management

• Enables the success of programs and policies that are in alignment with corporate and divisional strategies.

• Manages risk in area of authority.

• Ensures that the Health, Safety and Emergency Management Policy is applied in area of responsibility.

Education & Experience

• A one-year certificate from an accredited post-secondary education institution in a relevant field of study such as Business or Office Administration.

• 1 – 2 years’ experience in an insurance industry office environment.

Knowledge, Skills and Abilities

• Knowledge of office procedures and office equipment.

• Knowledge of computers and Microsoft Word and Excel.

• Knowledge of underwriting procedures.

• Knowledge of the principles and practice of insurance.

Behavioural Competencies

Leader Level 2 - Applies (Self & Others)

Accountability - Goes Beyond Basic Expectations to Implement Customer/Partner Focused Solutions

Business Acumen - Applies Business Fundamentals and Thinks in Future-Oriented Terms

Change Agility - Is Nimble; Shifts Gears Quickly and Comfortably.

Leadership - Leads Self and Others.

At SGI CANADA, we’re committed to building a workplace where everyone feels seen and heard, and where every individual is respected. Our commitment to reconciliation includes actively hiring Indigenous People and creating opportunities for diverse talent to thrive. We offer more than a job; we embrace diverse backgrounds and experiences, provide a career with purpose, growth, and belonging. Join us and help shape a workplace where every voice matters and contributes to our shared success.

If you require an accommodation during the recruitment process, we invite you to submit your accommodation request to [e-mail] and we will work through your request with you. All information received will be kept confidential.

Pay Range: $55,371.00 - $69,175.00

Posting Close Date: January 29, 2026

As you prepare to submit your application, and cover letter if applicable, please highlight the achievements that demonstrate why you're a great candidate for this role.