Undergraduate Program Coordinator

University of Toronto; Toronto; On-site; CAD 72,000 - 93,000; Full time

Job summary

A leading research university in Ontario seeks an Undergraduate Program Coordinator to support academic operations and student success. The ideal candidate will have a Bachelor's degree, experience in an academic environment, and strong communication and organizational skills. The position is full-time, requiring onsite presence three days a week, with competitive compensation ranging from $72,119 to $92,226.

Qualifications

• Minimum three years related experience in an academic environment.
• Experience coordinating recruitment of teaching assistants.
• Strong experience in social media management.

Responsibilities

• Acting as a point of contact for program-related enquiries.
• Coordinating recruitment and training for teaching assistants.
• Editing content for brochures and newsletters.

Skills

Communication skills

Organizational skills

Proficiency in MS Office

Website and social media management

Experience in academia

Education

Bachelor's Degree or equivalent experience

Tools

MS Office (Word, Excel, Outlook, Teams)

Zoom

Job description

Date Posted: 09/17/2025

Req ID: 45185

Faculty/Division: UofT Mississauga

Department: UTM:Dept of Psychological & Brain Sciences

Campus: University of Toronto Mississauga (UTM)

Position Number: 00058719

About us

U of T Mississauga—the second largest campus of Canada’s top-ranked university and the only research university in Ontario’s booming Peel Region—is one of the world’s great catalysts of human potential.

Our employee community hums with the energy of 3,400 faculty, librarians and staff, who power our campus with curiosity, connection and care. We work together to spark life-changing research and innovation, make an indelible mark on the world by building equitable cities and societies, enable healthy lives, create a sustainable future and ignite entrepreneurship. Above all, we prioritize student success, and seek to give our 16,500 students the lift of a lifetime through learning and discovery. We love to open opportunities available nowhere else for our community to achieve their ambitions and make their unique contributions to Canada and the world.

This work all comes together on a spectacularly green campus, alongside the Missinihe-ziibi (Trusting Creek or Credit River), where we seek to honour truth, reciprocity and reconciliation on the traditional land of the Huron-Wendat, Seneca and the Mississaugas of the Credit First Nation. We’re thrilled to welcome those who want to learn more about us and to be part of what we do.

Your opportunity: The Department of Psychological & Brain Sciences offers research-based BSc programs that focus on various aspects of behavior in humans and animals. Our mission is realized through the dedication and excellence of our engaged faculty and staff. We foster a collegial and professional environment rooted in the values of respect, accountability, transparency, communication, and teamwork. Our administrative team works collaboratively to support the diverse needs of faculty, sessional instructors, course instructors, teaching assistants, and students.

Under the general direction of the Manager, Finance & Operations, the Undergraduate Program Coordinator plays a key role in supporting student success and academic operations. This position involves regular interaction with students, faculty, and staff, as well as collaboration with various internal stakeholders across academic and administrative units to ensure the smooth delivery of undergraduate programs.

The incumbent is responsible for providing program and course information to both faculty and students, administering PSY 100, assisting faculty with test and exam preparation, and supporting other course-related duties as required. The role also includes managing special consideration requests and assisting with the undergraduate awards process.

Additionally, the Undergraduate Program Coordinator serves as the website and social media lead for undergraduate matters, creating and editing content to support student engagement. This role also plays a supporting role in coordinating student recruitment events and promoting programs at these events.

The Undergraduate Program Coordinator works collaboratively with the Academic Advisor – Undergraduate Program Administrator and the Academic Advisor & TA Coordinator to ensure the successful delivery of undergraduate programs. This role also supports the TA recruitment process by preparing applicant correspondence using standardized templates and ensuring compliance with collective agreements and institutional policies.

Your responsibilities will include:

• Acting as a first point of contact for general and program-related enquiries
• Coordinating the recruitment and training process for teaching assistants and for exam invigilators
• Coordinating student grades/ marks amendment and change processes
• Liaising with contacts to facilitate collaboration on petitions and/or appeal cases and minute taking
• Liaising with others to coordinate deferred examination schedules
• Editing content for brochures, newsletters, websites and or handbooks
• Keeping well-informed on changes to courses, program requirements, policies and procedures

Essential Qualifications

• Bachelor's Degree or acceptable combination of equivalent experience
• Minimum three (3) years related experience in an academic environment supporting undergraduate students and academic programs
• Minimum one (1) year related experience in coordinating the recruitment of teaching assistants and exam invigilators while adhering to collective agreements
• Experience with editing course syllabi, test/exam preparation, test formatting and grade submissions
• Experience in managing special consideration requests
• Strong experience in website and social media management
• Experience in assisting with logistical details for student recruitment events
• High level of proficiency in MS Office (Word, Excel including pivot tables, Outlook, Teams), Zoom & related Institutional Resources (e.g. ROSI/ACORN, Degree Explorer, CIS, SAS, TA Hiring Application) preferred
• Demonstrated ability to interact with faculty, students, and professional colleagues in a tactful, professional and diplomatic manner
• Demonstrated ability to manage competing priorities and meet tight deadlines while maintaining a high degree of accuracy
• Demonstrated ability to work independently and as part of a team to ensure continuity of student support
• Experience with Course Information System (CIS), Student Advising Service (SAS) is an asset

To be successful in this role you will be:

• Accountable
• Organized
• Resourceful
• Team player

Closing Date: 09/25/2025, 11:59PM ET

Employee Group: USW

Appointment Type: Budget - Continuing

Schedule: Full-Time

Pay Scale Group & Hiring Zone: USW Pay Band 10 -- $72,119. with an annual step progression to a maximum of $92,226. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.

Job Category: Administrative / Managerial

Lived Experience Statement

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Regular day time schedule, with potential overtime. Required to be onsite three (3) days per week.

Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact [e-mail].