Transitional Housing Support Worker

Canadian Mental Health Association, Peel; Canada; On-site; CAD 30,000 - 60,000; Full time

Job summary

A community mental health organization in Canada is seeking a full-time Transitional Housing Support Worker. You'll assist unhoused individuals in transitioning to stable housing, requiring a degree in Social Services and 3+ years of outreach experience. The position demands strong interpersonal skills and a commitment to a diverse and inclusive environment. Competitive benefits include accrued vacation, professional development, and a pension plan.

Benefits

2 weeks accrued vacation

Up to 18 paid sick days accrued per year

HOOPP Pension Plan

Annual funding for continuing education

$350 annual allowance for wellness goals

Qualifications

• Minimum of 3 years of experience with the homeless in an outreach setting.
• Minimum of 3 years of case management experience.
• Commitment to anti-racism, anti-oppressive, and intersectional framework.

Responsibilities

• Provide services to unhoused individuals in Caledon, Malton and Port Credit.
• Connect individuals with housing options and assist in transitions.
• Work collaboratively with a multidisciplinary team.

Skills

Diversity and cultural competence

Strong interpersonal skills

Knowledge of mental health and addictions

Fluency in a second language

Education

Degree or diploma in Social Services/Social Work

Job description

Overview

Why join CMHA Peel Dufferin?

Support your community. Advance your career. Fulfill your purpose.

Joining the Canadian Mental Health Association – Peel Dufferin Branch means you’ll be part of something meaningful. We provide services to those who live with mental illness and addictions and are committed to increasing awareness and addressing the stigma surrounding mental health. We strive to create a diverse organization that represents the communities we serve and the people we help.

What We Offer

As a community-based agency, we’re dedicated to the mental, physical, and social health of everyone – including our team members. We offer a total rewards package to help balance professional and home life, with opportunities to learn new skills and achieve goals through career growth plans and training sessions.

In addition to competitive benefits like Employee Family Assistance Plan and optional extended health and dental benefits, we offer unique perks:

• 2 weeks accrued vacation
• Up to 18 paid sick days accrued per year, plus 1 flexible day each year
• HOOPP Pension Plan
• Ongoing professional development plus $250 (pro-rated) annual funding for continuing education and certifications
• $350 (pro-rated) annual allowance to invest in personal wellness goals
• Mileage reimbursement for work-related travel

We are looking for a full-time contract Transitional Housing Support Worker to join our Outreach team.

Position

The Transitional Housing Support Worker will provide services to unhoused individuals in Caledon, Malton and Port Credit who are homeless or at risk of homelessness, assisting with mental health and/or substance use and supporting successful transition from street to housing or navigating systems to help maintain housing.

Note: This posting is for an active vacancy. Status: Full-time contract until end of March 2026, 37.5 hours per week.

What You Will Do

• Build client capacity, empowerment and self-reliance
• Work collaboratively with a multidisciplinary team to move clients through a continuum of services to decrease wait times
• Develop and initiate relationships with prospective clients based on trust, respect, and honesty
• Collaborate with the Peel Outreach Support Landlord Engagement Specialist to support housing transitions and stability
• Support transitions into housing using a Critical Time Intervention Approach; set short and long-term goals, create and document support plans, and make referrals as appropriate
• Complete initial intake and discharge assessments and other required documentation
• Connect individuals with housing options, including accompanying them to view options and being present on move-in day
• Conduct Case Conferencing with the support system of involved persons
• Maintain professional relationships with referral sources and service providers

This posting describes key responsibilities and core functions and is not a comprehensive listing of activities, duties, or responsibilities.

What You Need to Join Our Team

• Degree or diploma in Social Services/Social Work; a BSW is preferred
• Minimum of 3 years of experience with the homeless in an outreach setting
• Minimum of 3 years of case management experience
• Diversity and cultural competence; understanding of oppression and social determinants of health
• Experience with assessments and risk assessments
• Familiarity with CMHA Peel programs, partnering agencies, and outside referral sources
• Ability to work in a fast-paced environment and adapt to changing healthcare landscape
• Knowledge of mental health, addictions, stigma reduction, and health promotion principles; knowledge of concurrent disorder is an asset
• Strong interpersonal skills; ability to communicate across diverse cultures
• Commitment to anti-racism, anti-oppressive, 2SLGBTQ+ affirming and intersectional framework
• Willingness to understand diversity elements such as gender identity, race, religion, sexual orientation, disability, immigration and precarious status, family status, etc.
• Fluency in a second language; ASL is considered an asset
• Valid Canadian driver’s license and access to a vehicle in good repair
• A satisfactory Vulnerable Sector Screening (Police Check)

Deadline

Deadline to Apply: Open until filled

Location

This position is based out of 60 West Drive, Brampton. Due to the nature of this program, this role is on-site and/or community based.

Next Steps

Apply Now and EMPOWER your career!

CMHA Peel Dufferin strives to be an equitable employer. We are committed to inclusive recruitment and a diverse workforce. We encourage applications from historically disadvantaged and marginalized groups, including FNIMUI populations, ethno-racial communities, people with disabilities, 2SLGBTQIA+ communities, women and gender diverse people, low-income communities, and other equity-deserving groups.

*2SLGBTQIA+ is defined as Two-Spirit, Lesbian, Gay, Bisexual, Trans, Queer, Intersex, Asexual, and other gender and sexual diversity categories.

Accessibility

We are committed to reasonable accommodations in the recruitment process. Please advise any accommodation needs. For feedback, email [e-mail]

Use of AI in Recruitment

We use an applicant tracking system to manage applications. The essential review and evaluation of candidates is carried out by our People and Culture team. AI is not used to make decisions in recruitment.

About Applications

We thank all applicants. Only those selected for further consideration will be contacted. Applications are retained for one year after the posting closing date for future opportunities.