Transit Dispatcher - Lead Hand (Maternity Leave) Durham

Transdev Ontario Manitoba; Ajax; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading mobility company in Ajax, Ontario is hiring a Full Time Dispatcher for a One Year Maternity Leave Contract. The ideal candidate will ensure smooth operations and maintain high standards of customer service while completing documentation accurately. The role demands strong organizational skills, ability to handle operational challenges, and proficiency in Microsoft Office. Join a team committed to safety and employee satisfaction in an award-winning workplace.

Benefits

Employee referral bonuses

Commitment to innovation and sustainability

Strong company culture

Qualifications

• Demonstrated excellence in customer service, able to remain calm under pressure.
• Strong verbal communication skills with a courteous telephone manner.
• Organizational skills with the ability to prioritize and manage time effectively.

Responsibilities

• Document and submit required paperwork accurately and timely.
• Conduct daily vehicle checks and respond to breakdowns swiftly.
• Report incidents and ensure compliance with safety protocols.
• Serve as contact for operational challenges and driver concerns.
• Provide basic IT troubleshooting support.

Skills

Customer service excellence

Organizational skills

Strong verbal communication

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office (Excel, Word, Outlook)

Job description

A leading mobility company in Ajax, Ontario is hiring a Full Time Dispatcher for a One Year Maternity Leave Contract. The ideal candidate will ensure smooth operations and maintain high standards of customer service while completing documentation accurately. The role demands strong organizational skills, ability to handle operational challenges, and proficiency in Microsoft Office. Join a team committed to safety and employee satisfaction in an award-winning workplace.